Senior Manager, Supplier Quality & Development

About the role

The Senior Manager, Supplier Quality & Development is accountable for driving end-to-end supplier quality excellence across a large and complex supply base. The position oversees a multi-site team of Supplier Quality Development Engineers and leads initiatives to improve supplier performance, reduce waste, and lower total cost of ownership.

Responsibilities

• Coordinating activities of a team of six (Florence location) and team of two (Bloomfield location) Supplier Quality Development Engineers
• Driving Supplier improvements, eliminating waste, improving quality, performance and ultimately reducing costs.
• Supporting quality initiatives at Supply base consisting of approximately 130 Suppliers; of which 80% are Domestic and 20% International. Total yearly spend for these suppliers is approximately $300M per year.
• Defining, implementing and overseeing Quality improvement strategies across the Supply Base
• Ensuring that our Supplier Quality Manual is properly implemented and maintained throughout the Supply Base
• Submitting, monitoring and evaluation of responses to corrective actions
• Qualifying parts throughout the Supply Base using the PPAP process
• Ensuring appropriate implementation of product changes at Supply Base
• Resolving issues reported from our customers related to the products manufactured by our suppliers and that they are timely addressed and responses are provided to customers
• Presenting quality progress to various levels of management at different forums among other activities or projects
• Managing supplier performance that impact key metrics such as on-time delivery, quality and factory disruption
• Ensuring the team is delivering on Cost of Poor-Quality projects to positively impact the COPQ KPI
• Accountable for resolving systemic supplier quality and delivery problems to prevent production & projects interruptions, while ensuring high quality products
• Support supply chain management activities: supply chain optimization and process improvement initiatives, including participation and action in programs designed for new product introduction or new equipment / factory projects

Requirements

• BA/BS degree required
• Minimum of 7 years of relevant Quality experience required including experience leading engineering teams focused on delivering on quality KPI’s
• Extensive knowledge of ISO9001, UL and CSA audits, PFMEA, Control Plan, Containment Plans, APQP, PPAP, RRCA, Gage R&R, SPC, and Data Analysis
• Demonstrated knowledge or experience with lean manufacturing systems or Six Sigma
• Program management skills and experience in supplier process improvements preferred
• Strong written and verbal communication
• Strong computer skills (Microsoft Word, Outlook, Excel, and PowerPoint)

Qualifications

• BA/BS degree required
• Minimum of 7 years of relevant Quality experience required including experience leading engineering teams focused on delivering on quality KPI’s
• Extensive knowledge of ISO9001, UL and CSA audits, PFMEA, Control Plan, Containment Plans, APQP, PPAP, RRCA, Gage R&R, SPC, and Data Analysis
• Demonstrated knowledge or experience with lean manufacturing systems or Six Sigma
• Program management skills and experience in supplier process improvements preferred
• Strong written and verbal communication
• Strong computer skills (Microsoft Word, Outlook, Excel, and PowerPoint)

Skills

• BA/BS degree required
• Minimum of 7 years of relevant Quality experience required including experience leading engineering teams focused on delivering on quality KPI’s
• Extensive knowledge of ISO9001, UL and CSA audits, PFMEA, Control Plan, Containment Plans, APQP, PPAP, RRCA, Gage R&R, SPC, and Data Analysis
• Demonstrated knowledge or experience with lean manufacturing systems or Six Sigma
• Program management skills and experience in supplier process improvements preferred
• Strong written and verbal communication
• Strong computer skills (Microsoft Word, Outlook, Excel, and PowerPoint)

Benefits

Relocation is offered for the right candidate. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers!

Pay

TBD

Schedule

TBD