Senior Manager, Solutions Engineering, Auth0

About the role

The Auth0 Solutions Engineering team leads technical presales strategy for Okta’s highest‑value enterprise customers, managing a team of ~10 Senior and Principal Solutions Engineers, driving strategic engagements, championing architectural rigor, serving as an executive technical sponsor, influencing the Auth0 roadmap, and operationalizing cross‑functional alliances.

Responsibilities

• Lead and mentor a team of ~10 Senior and Principal Solutions Engineers specializing in Auth0; drive end‑to‑end talent acquisition, onboarding, and hands‑on professional development.
• Drive strategic engagements: standardize and execute technical sales playbooks for complex Auth0 scenarios—including legacy user database migrations, omnichannel authentication, social and passwordless login, bot and fraud mitigation, and high‑throughput peak events.
• Champion architectural rigor: oversee technical validations, proofs of concept (POCs), and architectural reviews for high‑concurrency, mission‑critical consumer and business applications; establish metrics and KPIs to measure evaluation efficiency, technical win rates, and customer time‑to‑value.
• Serve as an executive technical sponsor on Tier‑1 opportunities; build high‑trust advisory relationships with customer executives (CPOs, CDOs, CMOs, CIOs, CISOs) balancing developer experience, consumer friction, and security posture.
• Influence the Auth0 roadmap: serve as a strategic feedback channel between the largest enterprise clients and Auth0 Product and Engineering teams, translating field requirements into platform innovations.
• Operationalize cross‑functional alliances: partner with Strategic Sales leadership to operationalize enterprise sales methodologies (Command of the Message, MEDDPICC); collaborate with Operations, Enablement, HR, and Finance to drive strategic workforce planning, technical skills development, and headcount/budget allocation.

Qualifications

• Proven CIAM domain expertise: substantial presales or architectural background specifically within Customer Identity and Access Management (CIAM), developer platforms, or consumer‑facing digital identity ecosystems.
• Presales leadership experience: 4+ years of directly managing and scaling a high‑performing technical presales or solutions engineering team within enterprise SaaS.
• Deep identity protocol knowledge: strong working comprehension of modern identity protocols and architectures, including OAuth 2.0, OpenID Connect (OIDC),