Senior Manager, Software Engineering (Online Storage)

About the role

The Data and Storage Services team at Affirm is responsible for handling all of Affirm’s Data (OLAP and OLTP) requirements and encompasses the entire range from critical online checkout databases all the way to our Batch Orchestration, Streaming Infrastructure, Event Driven Frameworks, BI and analytics tools and systems. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale.

Responsibilities

• Lead a team of engineers and managers with empathy while fostering a high-performance, ownership-driven & inclusive culture to develop frameworks, systems, and tools for new Affirm products.
• Oversee teams managing storage services including relational and key-value storage infrastructure and tools at scale.
• Understand and drive business and engineering metrics, promoting a culture of reliability, security, and productivity.
• Collaborate with tech leads, program managers, and other engineering managers on security, tools, architecture, planning, and delivery of multiple concurrent projects.
• Work across the engineering organization and with internal and external partners.
• Provide leadership and growth opportunities to team members, mentor engineers, recruit, and represent Affirm hiring brands.
• Lead technical decisions, projects, and roadmaps within the Online Storage team, shaping Affirm’s strategy for managing and serving relational and key-value storage workloads.
• Collaborate with peers, leadership, and stakeholders across platform engineering and product engineering organizations.
• In collaboration with tech leads, develop a multi-year roadmap to design and implement frameworks, services, and tools for new Affirm products and business needs.
• Guide, tutor, and aid in the professional growth of junior and senior engineers within the team.

Requirements

• Solid leadership and interpersonal skills.
• 10+ years of experience in managing multiple diverse and inclusive teams and delivering large cross-functional technical programs.
• Proven track record in stakeholder management, ownership, and successful delivery.
• Depth in cache architecture and lifecycle management: tiered cache design, eviction and TTL policies, warm-up/priming strategies, consistency models, backpressure, and thundering-herd protection.
• Track record operating low-latency, high-throughput storage and caching platforms in production: e.g., Redis or Memcached, DynamoDB and MySQL/PostgreSQL/TiDB/Cockroach/Vitess, multi-region topologies, and cross-region replication strategies.
• Capable of mentorship, cross-functional project execution, and individual contribution.
• Strong interpersonal, written, and verbal communication skills with a growth mindset.
• Experience in the data infrastructure domain and a passion for leading technical teams and contributing to Open Source solutions.
• Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience.

Qualifications

• Experience in managing and delivering large-scale technical programs.
• Proven ability to manage and motivate diverse teams.
• Understanding of cache architecture and lifecycle management.
• Experience with low-latency, high-throughput storage and caching platforms.
• Experience with data infrastructure and open-source solutions.

Skills

• Strong leadership and interpersonal skills.
• Experience in managing and delivering large-scale technical programs.
• Understanding of cache architecture and lifecycle management.
• Experience with low-latency, high-throughput storage and caching platforms.
• Experience with data infrastructure and open-source solutions.

Benefits

At Affirm, we offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

Pay

Pay Grade - R
Equity Grade - 15

Schedule

The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.