Senior Manager - Software Asset Management

About the role

At Verizon, you will be a key member of a team tasked with developing, implementing, and evolving an enterprise-wide governance program around Software Asset Management (SAM).

This employee will be tasked with working towards devising an end-to-end solution for SAM, with the goal of increasing Verizon's maturity in the SAM space.

Responsibilities

• License Lifecycle & Cost Management: Driving and managing process improvements on deploying, tracking, and re-harvesting of licenses to avoid unnecessary spending and maximize value to Verizon.
• Enterprise Software Catalog Implementation: Working towards the implementation of an enterprise-wide Software Catalog, providing one view of the list of software entitlements, usage, supported platforms, versioning, ownership, license details, etc.
• Arcitecture & Standards Alignment: Recommending mature technology category management practices across Verizon and enhancing processes to standardize and maintain North Star Architecture.
• MSP Strategy & Coordination: Coordinating with third-party SAM managed service provider partners (MSPs) that provide support to Verizon, driving improvements with the support they provide, and ensuring reporting meets Verizon's needs.
• Software Savings & Spend Optimization: Recommending savings on software titles and publishers, improving savings recommendations coming from third-party SAM MSPs, and managing recommendations to completion.
• Audit Defense & Risk Mitigation: Serve as the primary point of contact and defense lead for all software vendor audits. Define audit strategies, manage data collection, analyze vendor findings, and execute mitigation plans to minimize financial and operational risk.
• Compliance Governance & Oversight: Driving software license compliance across organizations, while implementing governing processes around compliance audit-related activities.
• Cross-Functional Strategic Collaboration: Collaborating with multiple organizations such as Global Technology Services (GTS), Finance, Vendor Management, Sourcing, Security, Supply Chain, and various business unit partners to gain cooperation on our defined strategic cross-functional SAM programs to drive efficiencies around overall software spend and direction.
• Inventory Tooling & Technology Roadmap: Optimizing the usage of existing software inventory management tools that allow discovery and reporting on Verizon's software assets, and partnering on planning and recommendations for a long-term tools roadmap including emerging and future technologies.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience in managing software licensing for major industry software publishers (e.g., Microsoft, Oracle, IBM, Adobe).
• Experience in the development, maintenance, and optimization of license positions.
• Experience in the metering and optimization of software and online services usage.
• Experience in managing and responding to vendor-initiated audits, including managing large and complex license alignment efforts to conclusion, ensuring that the process aligns with contract rights and best practices.

Qualifications

• IAITAM certified software asset manager.
• Experience in software contracts and licensing metrics.
• Ability to multi-task in a fast-paced dynamic environment.
• Experience in coordinating with cross functional teams from legal, sourcing and business units.
• Strong quantitative skills.
• Experience in reading and interpreting legal documents such as contracts, amendments, etc.
• Ability to meet deadlines, manage multiple projects simultaneously, and thrive in a fast-paced, dynamic, team-oriented, collaborative work environment.
• Critical thinking skills with the ability to execute on details.
• Excellent interpersonal skills, verbal and written communication skills, and the ability to interact effectively across multiple levels of management and functions including executive leadership.
• Ability to work in a dynamic team-oriented setting.
• Experience in SAM tools such as Flexera, ServiceNow SAM Pro, and/or SNOW.
• Experience in developing and implementing governance framework.
• Experience in program/project management methodology, process design, and financial modeling, with a track record of achieving results and meeting deadlines.
• Experience in implementing process improvements and project management practices.
• Excellent organizational skills: detail-oriented, thorough, dependable, and trustworthy, with a positive attitude.

Skills

• IAITAM certified software asset manager.

Benefits

• Health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company paid holidays per year and up to 6 personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• Other incentives.

Pay

$98,500.00 - $188,000.00

Schedule

Hybrid role, with a defined work location that includes working from home and a minimum of three days per week in the office. Employees are responsible for maintaining compliance with hybrid work policies.