Senior Manager - Salesforce

About the role

We anticipate the application window for this opening will close on 15 Jul 2026. At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

Responsibilities

• Manage Strategy, Planning, and Execution
• Driving statistical planning and deriving strategic goals
• Defining the objectives, KPIs, and enablers for the business unit
• Planning technology roadmap to provide innovative solutions
• Providing scope and direction to nationwide programs and defining trends
• Managing Business, IT, and Stakeholders
• Improving operational efficiency and increasing profitability through continuous improvement
• Growing business partnerships and mutually beneficial communication framework
• Enabling trust with stakeholders to consistent delivery with quality
• Hiring, Objective Setting, Performance Management, Training, and Development
• Acquiring and nurturing the right talent to meet the challenges of the business
• Ensuring objective and frequent feedback to employees to drive ownership, awareness, and accountability
• Managing vendors and planning for budgets
• Ensuring that employees go through mandated hours of training and are up to date on organizational needs
• Planning for the Future, Prioritization, Positioning, Forecasting, and Budgeting
• Defining the technology migration strategy for the organization
• Driving and delivering key programs in phases to match technology and business transformation needs
• Investing in future technology solutions to reprioritize based on need
• Planning the budget for the organization based on Strategic Programs

Requirements

• Bachelor’s degree in Engineering, Science, or technical field with a minimum of 7 years of relevant experience with 5+ years of managerial experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience.
• Prefer 10+ years of work experience in IT industry and 4+ years of experience working as a Senior Manager
• Prefer around 6 years on Salesforce platform
• Moderate level understanding of Salesforce product suites including sales, service, experience clouds
• Experience defining technical architecture diagrams, identifying gaps between current and desired states
• Strong understanding of environment management, release management, code versioning best practices and deployment methodologies
• Familiarity with authentication patterns (SAML, SSO, oAuth); platform security capabilities; data visibility considerations
• Knowledge about data integration tools and experience integrating Salesforce with other business applications
• Ability to delve into custom Salesforce apex code to debug issues and develop code for proof concepts
• Salesforce certifications in one or more areas (Application Architect, System Architect, Platform Developer, Administrator)
• Experience in Additional Salesforce Clouds (Health Cloud, Commerce Cloud, Experience Cloud, Marketing Cloud)
• Experience customizing and/or integrating with App Exchange Products/ third party Apps
• Experience developing Apex Frameworks and or utilities for Salesforce.com platform
• Ability to analyze performance issues arising and provide a remediation plan for custom code running on Salesforce.com platform
• Experience in Salesforce.com reports and dashboards
• Experience using relational databases and reporting warehouses
• Ability to balance multiple assignments and deadlines at same time
• Strong written and oral communication skills (timely, clear, concise, accurate, conclusive targeted to audience)
• Experience in applying artificial intelligence to solve real-world business problems, including designing, developing, and deploying machine learning models and data-driven solutions
• Skilled in working with large datasets, building predictive models, and leveraging techniques such as natural language processing, computer vision, and deep learning to extract insights and improve decision-making
• Knowledge about model evaluation, optimization, and ethical considerations
• Adept at collaborating cross-functionally to translate business requirements into scalable AI solutions that drive efficiency, innovation, and measurable impact

Qualifications

• Physical Job Requirements: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.

Skills

• Strong leadership and communication skills
• Proven track record of success in a similar role
• Strong analytical and decision-making skills
• Excellent collaboration and problem-solving abilities
• Ability to adapt to changing business environments and priorities
• Strong project management and organizational skills
• Experience with Salesforce platform
• Experience with data analysis and modeling
• Experience with artificial intelligence and machine learning

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package. Benefits include health, dental, and vision insurance, a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, a dependent daycare spending account, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements.

About MiniMed

MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.