Senior Manager, Royalty Accounting & Operations

About the role

Established in 2015, Create Music Group is a leading music and entertainment company. The company operates as a record label, distribution company, and entertainment network which generates over 15 billion music streams each month on DSP’s. Named #2 on the Inc 5000 Fastest Growth Companies in America in 2020, the company has grown exponentially by leveraging its owned IP with its media and technology platform. The company works with superstar artists, major and independent record labels, and global media brands. It operates a number of companies including Label Engine, one of the largest independent music distribution platforms in the world, with over 75,000 artists and 5,000 label clients; and Flighthouse, a digital entertainment brand focused on Gen Z, which has more than 300 million followers across social media. Create Music Group is based in Hollywood, CA and has 400 employees worldwide.

Job Summary: Create Music Group's catalog grows by acquisition several times a year, and every acquisition arrives as more statements, more payors, and more reconciliation. The Senior Manager, Royalty Accounting & Operations owns the accuracy and the throughput of that machine. You will be the technical authority on how revenue moves from a payor statement into Label Engine and out to a client statement. You are the person the royalty managers escalate to when a reconciliation does not tie. And you are the person who replaces manual processing with automated ingestion so the function scales without scaling headcount. This role will partner daily with Finance, A&R, and Data Engineering, and you will have real authority to stop work that is not right.

Responsibilities

• Own reconciliation across all revenue sources - statement vs. summary vs. cash receipt. Set the standard the team reconciles to, and resolve the variances that do not tie.
• Manage the Royalties Manager and the Royalties Administration Manager. Set the technical standard the teams work to, and serve as first-line technical authority on calculation, allocation, withholding, and recoupment questions those managers cannot resolve. Escalations are acknowledged within one business day; questions that set new precedent, cross a defined dollar threshold, or span multiple payors go to the Director within the same 48-hour window.
• Own the tracking and ingestion of incoming Letters of Direction (LODs) end to end: master tracker, ingestion format per payor, cash reconciliation, and withholding correctness.
• Own statement ingestion automation and workflow optimization. Expand automated ingestion to the highest-volume and most convoluted sources, and retire manual handling.
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