Senior Manager – Receivables and Collections
About the role
Opening The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Responsibilities
- Assist with month-end close, direct the opening and closing of all job numbers, and process billing requests.
- Supervise the preparation of invoice requests.
- Coordinate annual submission to the Federal Transit Administration’s (FTA) National Transit Database (NTD).
- Ensure compliance with audit provisions and timelines dictated by the contracts.
- Manage general ledger activities, journal entry adjustments, account analysis, and account distribution related to assigned A/R accounts.
- Direct and review the analysis of variances to the General Ledger and determine causes and required corrective measures.
- Manage mentoring of staff member(s) and cross-training of key functions within the Accounts Receivable Processing and Reconciliation group; tasks include reviewing and updating accounting procedure instructions, process walkthroughs, and hands-on practice.
- Manage collections and customer inquiry: review, substantiate, and gather all supporting documents for discussion with Senior Management as required.
- Support the Deputy Director in reporting, reviewing, and analyzing day-to-day processes and requests throughout the Accounts Receivable group.
- Participate in special projects within the Controller’s Group.
- Select, develop, and motivate personnel within the department; provide career development for subordinates; provide prompt and effective coaching and counseling.
- Responsible for discipline/termination of employees when necessary; review performance of staff.
- Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
- Perform other duties as assigned; comply with all policies and standards; may be required to work hours outside regular work hours, as applicable.
- Observe the work performed by contractors, as applicable; review invoices and approve them if the work has contractual standards, as applicable.
- Address performance issues with the contractor when possible, as applicable; escalate issues to other parties when needed, as applicable.
Qualifications
Required: Bachelor’s Degree in Arts/Sciences (BA/BS) in Accounting or Finance or a related field; an equivalent combination of education and experience may be considered in lieu of a degree. Minimum 7 years of related experience.
Preferred: Master’s degree in Arts/Sciences (MA/MS) in a related field from an accredited college; minimum 3 years in a department head, managerial and/or leadership role; minimum 3 years of prior experience working in a large, multi-faceted, fast-paced organization or governmental entities; experience in PeopleSoft Financial Modules or similar system; familiarity with the MTA’s policies and procedures; familiarity with the MTA’s collective bargaining procedures.
Skills
- Demonstrated supervisory and/or leadership abilities.
- Knowledge of a general ledger system.
- Excellent communication and interpersonal skills.
- Excellent organizational and presentation skills.
- Ability to work with all internal levels within a given organization.
- Ability to communicate and interact well with external agencies and regulatory authorities.
- Ability to work in a high-profile, high-pressure environment effectively.
- Ability to communicate effectively with key internal and/or external stakeholders.
- Strong managerial skills to effectively direct a staff of professional and technical employees in implementing short- and long‑term goals.
- Ability to complete short- and long‑term projects effectively and efficiently.
- Analytical capabilities and quantitative skills.
- Proficiency in Microsoft Office Suite or comparable applications (Word, Excel, PowerPoint, Outlook).
Pay
Salary Range: $115,582 - $128,424.
Schedule
Hours of Work: 8:00 am - 4:00 pm (7.5 hours/day, or as required). Full‑time position. May be required to work outside normal work hours (evenings and weekends). Telework eligibility: one day per week after 30 days of hire. Travel may be required to other MTA locations or external sites.