Senior Manager, Quality Engineering

What You'll Do

• Own end-to-end quality across multiple platform portfolios — automation, performance, accessibility, and AI quality testing.
• Lead a team of QE managers, senior engineers, tech leads, and managed-service contractors; develop the next layer of QE leadership.
• Establish practices, standards, and frameworks that scale beyond individual portfolios; drive consistency in test architecture, automation patterns, and AI quality governance.
• Implement and enforce QE process standards: test planning, defect triage and SLAs, entry and exit criteria, end-to-end testing, release readiness, and reporting.
• Own quality metrics across portfolios — defect escape rate, automation coverage, test execution efficiency, AI quality scores, release readiness — and report regularly to leadership.
• Drive AI adoption across test design, script generation, defect triage, and exploratory testing; build a center of expertise on AI-led QE.
• Partner with the Director, Quality Engineering on hiring, leveling, capability planning, and career development frameworks.
• Identify and develop high-potential engineers into tech leads and managers; coach managers on people leadership readiness.

What You'll Bring

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 12+ years of experience in quality engineering, with 6+ years in people leadership, including experience managing managers.
• Proven track record mentoring senior engineers, tech leads, and managers into expanded leadership roles.
• Hands-on technical depth — ability to read a Playwright test, evaluate an automation framework, and review architectural decisions.
• Direct experience with at least three of: intelligent test execution, performance engineering, accessibility testing, API mocking and contract testing, CI/CD integration.
• Working knowledge of AI in QE — LLM-assisted test generation, AI model quality evaluation, prompt engineering, and AI quality scoring.
• Demonstrated experience managing a mix of full-time engineers, managers, and managed-service contractors.
• Hiring and team-building experience across diverse and globally distributed talent markets.
• Comfort with ambiguity and a builder mindset.

This position may be based in approved jurisdictions in the United States and is eligible for flexible working arrangements including remote/hybrid. It reports to the Director, Quality Engineering.

CFA Institute is the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we promote professional growth, uphold ethical standards, and help advance better financial markets. Join a global organization committed to putting investors first.

At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position: Expected salary range: $140,000 - $190,000 per year. All salary ranges are subject to adjustment based on experience, education, and other factors relevant to the position including location. Additional benefits include eligibility for an annual incentive bonus, a 12% employer contribution to a 401(k) or pension plan, and a comprehensive medical benefits package. We offer a comprehensive benefits package to support our employees, including health coverage, generous time off, competitive retirement plans, flexible work options, and wellbeing and development programs.

You can learn more on our careers site: Working at CFA Institute | Comprehensive Benefits

About CFA Institute: CFA Institute is committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position: Expected salary range: $140,000 - $190,000 per year. All salary ranges are subject to adjustment based on experience, education, and other factors relevant to the position including location. Additional benefits include eligibility for an annual incentive bonus, a 12% employer contribution to a 401(k) or pension plan, and a comprehensive medical benefits package. We offer a comprehensive benefits package to support our employees, including health coverage, generous time off, competitive retirement plans, flexible work options, and wellbeing and development programs.

We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.