Senior Manager – Quality Assurance and Fiscal Integrity

About Houston‑Galveston Area Council: The Houston‑Galveston Area Council is one of the largest regional planning commissions in the United States, serving a diverse area of 13 counties and more than 7 million people. The agency addresses cross‑jurisdictional issues such as transportation, senior safety, workforce development, disaster recovery, and water quality, working to make the region a great place to live, work, and thrive.

Responsibilities

• Lead the Quality Assurance and Fiscal Administration teams and related oversight functions for the Workforce Division.
• Oversee and mentor a large team of quality‑assurance, compliance, fiscal, and monitoring professionals, fostering a culture of excellence, accountability, and continuous improvement.
• Provide strategic direction, establish performance expectations, and ensure the team has the resources, training, and support needed to succeed.
• Develop and implement training programs to enhance team competencies, technical knowledge, and performance.
• Develop and implement comprehensive quality‑assurance strategies to ensure all programs and services comply with applicable federal, state, and Texas Workforce Commission regulations.
• Establish and maintain monitoring systems to regularly assess program performance, compliance, and fiscal accountability; identify opportunities for process improvement and implement corrective actions.
• Identify, assess, and prioritize risks associated with workforce programs, contracts, fiscal operations, and service delivery; develop and implement risk‑mitigation strategies aligned with GAO “Red Book” and “Green Book” standards.
• Provide leadership and oversight of fiscal administration activities, including program budgets, grants, billing, cash draws, expenditures, and financial reporting.
• Oversee development, monitoring, and reconciliation of workforce system budgets to ensure expenditures align with approved funding, program requirements, and contractual obligations.
• Direct oversight of grant‑related financial activities, ensuring compliance with federal, state, and local funding requirements.
• Oversee billing and reimbursement processes to ensure timely, accurate, and compliant submission of invoices, billing reports, and supporting documentation.
• Monitor fiscal performance, identify variances, trends, and potential risks, and recommend corrective action as needed.
• Plan and conduct internal audits to evaluate the effectiveness of controls, accuracy of financial records, and efficiency of operations.
• Develop, update, and enforce policies and procedures related to quality assurance, compliance, and risk management; stay abreast of changes in relevant laws and best practices.
• Collaborate with internal and external stakeholders—including program managers, finance teams, contractors, grant administrators, regulatory agencies, Board members, and committee members—to communicate requirements and provide strategic guidance.
• Prepare and present clear, accurate, and actionable reports, briefings, and recommendations for Board and committee meetings, senior leadership, and other key stakeholders.
• Build and maintain strong relationships with stakeholders to promote transparency, accountability, collaboration, and continuous improvement across workforce programs and services.

Qualifications

• Bachelor’s degree in an applicable academic discipline or related field of study.
• Minimum five (5) years of experience working with local government, nonprofit programs, schools, or related job duties.
• In‑depth knowledge of federal and state regulations governing workforce programs, including those administered by the Texas Workforce Commission.
• Familiarity with GAO “Red Book” (Government Auditing Standards) and “Green Book” (Standards for Internal Control in the Federal Government).
• Strong analytical skills with the ability to assess complex compliance issues and develop effective solutions.
• Excellent communication and interpersonal skills for interacting with a diverse range of stakeholders.
• Proven ability to lead and develop high‑performing teams.
• Residency requirement: all employees must reside within the agency’s service region.

Preferred qualifications:

• Bachelor’s degree in Business Administration, Public Administration, Finance, or a related field; a master’s degree is desirable.
• Ten (10) or more years of experience in workforce development, public affairs, employer engagement, economic development, or a related field, with at least two (2) years in a leadership or managerial role.
• Demonstrated experience managing quality‑assurance and compliance functions within large, complex organizations, preferably in the public sector or workforce‑development programs.
• Professional certifications such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Fraud Examiner (CFE), or Certified Risk Management Professional (CRMP) are highly desirable.