Senior Manager, QMS Program

Key Responsibilities

• Design, develop, and maintain the enterprise QMS framework, ensuring consistency and alignment across all Malibu Boats Inc. brands and business units.
• Define and standardize phase-gate processes, quality procedures, work instructions, and documentation standards enterprise-wide.
• Establish and govern a centralized document control system to manage QMS policies, procedures, and records.
• Ensure compliance with applicable industry standards (e.g., ISO 9001) and regulatory requirements.
• Lead the strategic deployment of QMS processes and systems across all facilities and business units.
• Develop and execute implementation roadmaps, timelines, and milestone tracking for QMS rollouts.
• Partner with site-level quality leaders to ensure successful adoption and sustainability of QMS standards.
• Identify and resolve barriers to effective QMS deployment, driving continuous alignment and improvement.
• Design and deliver comprehensive QMS training curriculum for all levels of the organization.
• Develop training materials, e-learning modules, and reference guides to support QMS understanding and compliance.
• Audit and compliance:
• Plan and lead internal QMS audits across all brands and business units to assess compliance and effectiveness.
• Manage audit findings, corrective actions, and follow-up activities to ensure timely closure and sustained improvement.
• Serve as the primary point of contact for external QMS audits and certifications.
• Monitor and report on QMS performance metrics, identifying trends and opportunities for improvement.
• Collaboration & Communication:
• Partner with Operations, Engineering, Supply Chain, Customer Service, and other functions to integrate QMS requirements into business processes.
• Communicate QMS goals, updates, and results to senior leadership and stakeholders.
• Facilitate cross-functional forums and working groups to drive QMS alignment and best practice.

Qualifications

• Bachelor’s degree in Engineering, Quality, Business, or related field (Master’s preferred).
• 8+ years of progressive experience in quality management systems, quality engineering, or related roles in a manufacturing environment.
• Deep knowledge of ISO 9001 and/or IATF 16949 standards; Lead Auditor certification preferred.
• Professional certifications such as CQE (Certified Quality Engineer) or CQA (Certified Quality Auditor) preferred.
• Demonstrated experience in QMS design, deployment, and standardization across multiple sites or business units.
• Strong project management, organizational, and analytical skills.
• Excellent communication, training, and facilitation abilities.
• Proficiency with QMS software, document control systems, and data analytics tools.

Competencies

• Systems thinking and standardization
• Project management and execution
• Training and capability development
• Attention to detail and documentation rigor
• Cross-functional collaboration and influence
• Analytical and data-driven decision making
• Change management
• Accountability and integrity