Senior Manager, Project Management Brand Activation (Member’s Mark)

About the role

This role translates the Member’s Mark vision into high-stakes brand activations that build trust and credibility. By owning our most visible touchpoints, you define how members and stakeholders experience and perceive the brand throughout the year.

Responsibilities

• Own the end-to-end activation strategy and execution for key Member’s Mark tentpole moments (e.g., Year Beginning Meeting, Member’s Mark Month, Supplier Summit)
• Build and drive integrated project plans that connect marketing campaigns, in-club/site experiences, and operational readiness into one cohesive execution
• Lead cross-functional planning forums, ensuring Marketing, Site, Ops, and Merch teams are aligned on timelines, deliverables, and success metrics
• Translate brand vision into clear executional roadmaps, ensuring every detail ladders back to the intended member experience
• Anticipate breakdowns across teams (timing, dependencies, resourcing) and proactively resolve gaps before they impact delivery
• Serve as the central point of coordination and accountability across all activation workstreams—bringing structure to highly matrixed efforts
• Drive post-activation retrospectives, identifying what worked, what didn’t, and how to continuously improve future brand moments
• Elevate how work gets done by implementing repeatable playbooks and standards for planning and executing large-scale activations
• Influence senior leaders and partners to stay aligned on priorities, tradeoffs, and what “great” looks like

Requirements

• Bachelor’s degree in Business, Finance, Computer Science, or related field and 4 years' experience in business, operations, analytics, or related area OR 6 years' experience in business, operations, analytics, or related area
• 2 years’ supervisory experience
• 3 years’ project management experience

Qualifications

• Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
• Managing small or medium scale change initiatives
• Master’s degree in Business Administration, Economics, or related field
• Project Management Certification
• Six Sigma certification

Skills

• Strong brand instincts—you understand how details across channels add up to a cohesive brand experience
• Deep expertise in project/program management in highly matrixed environments with multiple stakeholders
• Proven ability to orchestrate across Marketing, Operations, Digital/Site, and Merchandising teams
• Clear, direct communicator who can drive alignment, push for clarity, and hold teams accountable

Benefits

• Competitive pay as well as performance-based bonus awards
• Health benefits including medical, vision and dental coverage
• Financial benefits including 401(k), stock purchase and company-paid life insurance
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
• Lifetime learning opportunities through Live Better U

Pay

The annual salary range for this position is $80,000.00 - $155,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).