Senior Manager, Program Delivery

About the role

For our client, we are seeking a Senior Manager, Program Delivery to join the team of a leader in the Information Technology space. This role will lead end-to-end program delivery across complex client engagements, with a strong focus on scope, budget, schedule, quality, and risk management. You will partner closely with Sales, Solutions, and client stakeholders to align execution with business priorities and ensure successful outcomes. The position also carries financial accountability, delivery governance, and leadership responsibility for program managers, project managers, and technical experts.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Lead delivery of programs by managing scope, budget, schedule, and quality
• Ensure adherence to delivery frameworks and best practices
• Proactively identify and mitigate delivery risks
• Build and maintain trusted client relationships, aligning delivery with business goals
• Serve as an escalation point for program-related concerns
• Partner with Sales and Solutions teams to align on customer priorities
• Oversee financial performance, ensuring profitability and contract adherence
• Mentor project managers and technical experts, fostering a culture of excellence

Qualifications

• Bachelor's degree required
• 10+ years of experience leading program managers in professional services or managed services
• Experience in a leading consulting firm managing complex technical projects
• Proven track record with external client portfolios on transformational projects
• Exceptional leadership and communication skills across all organizational levels
• Experience collaborating with cross-functional teams
• Certified ScrumMaster (CSM) preferred

Benefits

• Health, dental, and vision care
• Onsite health centers and employee assistance program
• Competitive pay and profit sharing
• 401k plan with company matching
• Tuition reimbursement
• 20+ days of paid time off and sick leave
• Parental and military leave
• Nursing mothers benefits and pet insurance

Pay

$137,600 – $172,000 annually