Senior Manager, Product Manager, Move & Manage Decisioning

About the role

The Move & Manage Decisioning Product Manager will focus on protecting customers from account takeover and scams in key customer experiences. This role will be responsible for working across engineering, business analysts, data science, and with partner teams to craft journeys that aim to perfectly predict the potential risk, and guide customers and associates after an automated decision flags them for risk.

This is a highly collaborative role, who will work closely with product managers across Capital One in the Retail Bank and Enterprise teams, designers, engineers, data scientists, operations, and business partners to continue to evolve our strategy.

Responsibilities

• Empowered. Part of a team driving the bank’s omni-channel acquisitions strategy responsible for setting and delivering the decisioning and treatment framework to ensure our business is gaining profitable customers through both digital and digital-human interactions
• Learning constantly. Work deeply with customers, frontline associates, designers, technologists, analysts, marketers and data scientists to build cutting edge solutions
• Innovating relentlessly. Pushing big change by asking bold questions; starting small, testing, and learning your way to something dramatically better
• Sharing openly. Telling stories that change the way people think about building products and solving problems, and that illustrate the power of what software can do to make them even better
• Connecting creatively. Jump-starting a self-supporting community by sowing the right seeds, building the right tools, integrating the right off-the-shelf products, and just plain elbow grease
• Succeeding strategically. Solving the right problem and holding on the wrong one

Requirements

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
• Business or Marketing OR Bachelor's degree in any field and 4 years of Product Management experience

Qualifications

• Experience translating business strategy and analysis into consumer facing digital products

Skills

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Pay

Salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

• McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management
• New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management

Schedule

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.