Jobs · Marketing · New York

Senior Manager, Product Manager, Deposit Fraud Decisioning Lead

Capital One · New York, NY · 1 mo ago
Marketing$201k–$229k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About the Team", "Role Overview", "Basic Qualifications", "Preferred Qualifications", salary info, benefits mention. We need to use headings

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should map content accordingly. We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, equal-opportunity, scam-warning, application instructions, navigation, cookie, legal. Also remove duplicated lines. We need to preserve all substantive information. So we need to extract: - Intro paragraph about Capital One mission etc. Could be part of "About the role"? Probably we can put under a heading like "About the role" or maybe "About the Team". The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose which sections have real content. We have content: About the Team (description). Role Overview (description of day-to-day). Capital One Product Framework (list of five areas). Basic Qualifications (list). Preferred Qualifications (list). Salary info (Pay). Benefits (mention of comprehensive benefits). No explicit schedule. We should not create sections with placeholder text. So we include sections where we have real content. Thus sections: - About the Team (maybe map to About the role? but we have "About the Team" heading in original. We can use

About the Team

as it's similar to About the role. Probably acceptable. - Role Overview (maybe Responsibilities). Use

Responsibilities

and put the role overview content. - Qualifications: we have Basic Qualifications and Preferred Qualifications. Could combine under

Qualifications

with two sublists? Or separate Basic and Preferred as subheadings? The instruction only allows those headings; we could use

Qualifications

and then include both basic and preferred as
  • . Might be okay. - Skills: maybe the Product Framework list (Human Centered, Business Focused, etc.) could be considered Skills. Use

    Skills

    with list. - Pay: salary ranges. - Benefits: mention of benefits. We should not include Schedule as no info. We must not include boilerplate like "Capital One is an equal opportunity employer", etc. We need to preserve all substantive information: include the intro paragraphs about mission, etc. Where to place? Could be part of About the Team or a general description. Maybe we can put under About the Team (since it's about the team and mission). The intro paragraphs before "About the Team" talk about Capital One's belief, etc. That's substantive; we should include it. Could be part of About the Team section. Thus About the Team section will contain the introductory paragraphs plus the "About the Team:" paragraph. Let's extract: Intro: "At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. As we’ve grown bigger, we’ve found more and more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances. In the Consumer Bank, we’ve combined this human-centered approach with our heritage of data-driven decision making to design, build and test our way to truly enabling financial experiences. We’ve challenged ourselves to spend less time planning, more time doing, and, above all else, to see the world through the eyes of our customers as they work to understand and manage their money. Are you passionate about improving the way people interact with their money? Are you driven by the delight you bring to customers? Do you keep asking, “why,” until you hit the root? It’s common to fall in love with solutions, but have you ever fallen in love with the problem? Do you have an opinion on whether shipping is more important than perfection? Do you have a healthy dose of skepticism for the impossible? If you’re nodding your head, then we want you!" Then "About the Team:" paragraph: "At the heart of any bank account, customers move and manage their money—transferring money between their accounts, wiring money to purchase a home, and more. At the same time, bad actors are constantly evolving to scam or steal from our customers. Our mission is twofold: make it seamless for good customers to use their account day in, day out, while making it impossible for those bad actors to get in. To accomplish this, we build the intelligent data-driven brain behind those customer experiences, managing the policies, models, and data integrations that power our automated decisions. We also design empathetic, trust-building experiences for customers and associates when a decision requires a human touch. We are a team of strategists, builders, and customer advocates who thrive on solving complex problems at the intersection of technology, data, and human experience." Then "Role Overview:" paragraph: "The Deposit Fraud Decisioning Product Manager will focus on protecting customers from account takeover and scams in key customer experiences. This role will be responsible for working across engineering, business analysts, data science, and with partner teams to craft journeys that aim to perfectly predict the potential risk, and guide customers and associates after an automated decision flags them for risk. This is a highly collaborative role, who will work closely with product managers across Capital One in the Retail Bank and Enterprise teams, designers, engineers, data scientists, operations, and business partners to continue to evolve our strategy. On any given day in the Bank you’ll be: Empowered. Part of a team driving the bank’s omni-channel acquisitions strategy responsible for setting and delivering the decisioning and treatment framework to ensure our business is gaining profitable customers through both digital and digital-human interactionsLearning constantly. Work deeply with customers, frontline associates, designers, technologists, analysts, marketers and data scientists to build cutting edge solutionsInnovating relentlessly. Pushing big change by asking bold questions; starting small, testing, and learning your way to something dramatically betterSharing openly. Telling stories that change the way people think about building products and solving problems, and that illustrate the power of what software can do to make them even betterConnecting creatively. Jump-starting a self-supporting community by sowing the right seeds, building the right tools, integrating the right off-the-shelf products, and just plain elbow greaseSucceeding strategically. Solving the right problem and holding on the wrong one. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutionsBusiness Focused - Delivers game-changing outcomes by focusing on leverage and execution excellenceTechnology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term valueIntegrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment" We need to split that into responsibilities and skills maybe. The part after "On any given day in the Bank you’ll be:" includes a list of attributes (Empowered, Learning constantly, Innovating relentlessly, Sharing openly, Connecting creatively, Succeeding strategically). Those could be responsibilities or maybe skills. We'll treat them as responsibilities bullet list. Then after that, there is "Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:" then list of five areas. Those are skills/competencies. Thus: Responsibilities: bullet list of the six items (Empowered, Learning constantly, Innovating relentlessly, Sharing openly, Connecting creatively, Succeeding strategically). Also maybe include the earlier description about focus on protecting customers etc. Could be part of responsibilities prose. We'll put a

    for the prose description: "The Deposit Fraud Decisioning Product Manager will focus on protecting customers from account takeover and scams in key customer experiences. This role will be responsible for working across engineering, business analysts, data science, and with partner teams to craft journeys that aim to perfectly predict the potential risk, and guide customers and associates after an automated decision flags them for risk. This is a highly collaborative role, who will work closely with product managers across Capital One in the Retail Bank and Enterprise teams, designers, engineers, data scientists, operations, and business partners to continue to evolve our strategy." Then

    • for each of the six items. Skills: list the five areas: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions; Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence; Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value; Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks; Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment. We can format each as
    • with the text. Qualifications: Basic Qualifications and Preferred Qualifications. Basic Qualifications: "Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR Bachelor's degree in any field and 4 years of Product Management experience" Preferred Qualifications: "Experience translating business strategy and analysis into consumer facing digital products" Also note: "At this time, Capital One will not sponsor a new applicant for employment authorization for this position." That's substantive but maybe not a qualification; could be included in Qualifications section as a note. However it's about sponsorship; maybe we can include as a

      under Qualifications. Pay: salary ranges: "McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan." We should include that as Pay section. Benefits: "Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level." We'll include that as Benefits. We must not include boilerplate like EEO, etc. Also remove lines about "This role is expected to accept applications for a minimum of 5 business days. No agencies please." That's application instructions; remove. Also remove lines about accommodation contact, technical support, etc. Those are boilerplate; remove. Also remove lines about Capital One does not provide, endorse nor guarantee third-party products etc. Remove. Also remove lines about Capital One Financial entities etc. Remove. Now produce HTML fragment with sections in order: About the Team, Responsibilities, Skills, Qualifications, Pay, Benefits. Make sure to use

      for each heading. Inside sections, use

      for prose,

      • for lists. We must not include any extra text outside HTML. Let's craft. About the Team section: combine intro paragraphs and About the Team paragraph. We'll put a

        containing the intro paragraphs (maybe two

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