Senior Manager, Pricing
Quarles & Brady LLP · Naples, FL · 3 wk ago
HybridMarketingFull-time
Key Responsibilities
- Lead the Pricing and Practice Economics team, overseeing daily operations, workflows, priorities and service delivery across concurrent requests.
- Supervise, mentor and develop Pricing team members, while strengthening technical, consultative and client-service capabilities.
- Partner with the Director of AI Strategy and Implementation on strategic direction, team priorities and ongoing evolution of the Pricing function.
- Lead the firm’s standard rate review and rate-setting processes, including analyses related to periodic rate increases, new hire rates and rate changes associated with compensation or relocation changes.
- Evaluate the impact of AI on pricing, profitability, staffing and service delivery, and help shape forward-looking pricing strategies and value frameworks.
- Advise lawyers, and stakeholders on pricing strategy, matter budgeting, fee arrangements and practice economics across matters of varying size and complexity.
- Assist lawyers and stakeholders in evaluating and structuring alternative fee arrangements and other non-standard pricing approaches.
- Lead and support financial, profitability, rate-setting and lateral hire analysis to inform firm, client and practice decision-making.
- Partner with lawyers, Marketing and Business Development, and other business professionals to support the economic case for client pitches, proposals, and RFP responses.
- Collaborate with legal operations and other internal teams on efforts to improve legal service delivery models, matter management approaches and value communication.
- Develop and refine tools, processes, metrics, communication and training to improve pricing consistency, efficiency and stakeholder understanding.
- Exercise sound judgment on pricing and economic matters while escalating high-impact issues and independently managing a broad range of responsibilities.
Qualifications
- Significant experience in pricing, practice economics, finance or a related function within a law firm or professional services environment.
- Strong understanding of law firm economics, including matter profitability, rate structures, budgeting, alternative fee arrangements and client proposals or RFP processes.
- Strong analytical and financial modeling skills, with the ability to interpret and communicate complex financial information clearly.
- Prominent ability to manage team workflows, develop direct reports and advise senior stakeholders on pricing and business issues.
- Demonstrated ability to lead with professionalism, responsiveness, credibility and discretion.
- Experience developing or improving pricing tools, reporting, templates and processes that drive consistency and better decision-making.
- Familiarity with law firm profitability tools, budgeting systems or related financial platforms.
- Excellent communication, collaboration and judgment, with the discretion to handle sensitive information and the flexibility to manage competing priorities.
- Experience training or coaching lawyers and business professionals on pricing and practice economics concepts.