Senior Manager, Premier Relationship Management

Position Summary

The Premier RM Senior Manager will be accountable for the service and relationship management delivered to both existing and prospective clients. The Senior Manager will provide coaching and support that leads to the career growth of the team. Additionally, the Senior Manager will oversee team managers and assure their teams meet targets for daily, weekly, monthly, and annual performance metrics.

Role Responsibilities

• Must focus on bottom-line performance and explore ways to improve overall performance and client satisfaction along with the end-to-end client experience.
• Deliver results across retention, NNA, Banking and referral conversion—while protecting client experience and risk standards.
• Set a performance culture with clear expectations; coach and develop leaders to improve results.
• Partner with Platforms, Marketing, WFM, P2A, A&D, and Risk/Compliance to improve outcomes.
• Expand share of wallet by connecting clients to relevant solutions (as appropriate).
• Strengthen controls and supervision; ensure compliance with policies, procedures, and regulatory requirements.
• Can identify, recruit, develop and retain key talent.

Minimum Qualifications

• Education: Bachelor’s Degree (Finance/Business preferred)
• Registrations: SIE, Series 7, Series 66, Series 9/10 or equivalent, Mass Registration, Trader Certification
• Minimum Years of Experience: 8+ years of financial services client experience

Preferred Skills

• Prior leadership experience, with demonstrated ability to deliver results tied to growth, retention, and conversion
• Strong executive presence; ability to drive performance through influence in a fast-paced, metric-driven environment
• Exceptional client-first mindset and communication skills (written and verbal) with strong sales instincts and follow-through
• Strong understanding of the securities industry and operational/risk discipline

What You Can Expect From Morgan Stanley

• Raised, managed and allocated capital for clients
• Differentiated approach to business
• Values: Putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back
• Supportive and empowering environment
• Opportunity for professional development and advancement
• Comprehensive employee benefits and perks
• Global offices across 42 countries
• Base pay range: $110,000.00 - $190,000.00 per year
• Additional compensation may include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs
• EEO commitment