Senior Manager, Platform Software Engineering

About the role

Leads one or more platform teams; defines tactical and key strategic elements for middleware evolution serving multiple consumers. Accountable for performance, cost control, and reliability outcomes; escalations for distributed debugging and upgrade safety. Drives significant cross-team improvements to observability, SLOs, and resilience patterns. Engages stakeholders inside and outside the group; socializes migration plans and adoption playbooks.

Responsibilities

• Lead multiple platform teams to standardize middleware patterns and client libraries used by several consumer teams.
• Establish group-level guardrails for APIs/SDKs, deprecation strategies, and upgrade playbooks; track adoption and risk.
• Sponsor shared observability frameworks and capacity models across teams; review error-budget posture and corrective actions.