Senior Manager, Performance Analytics

About the role

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are seeking a strategic and results-driven Senior Manager, to be a senior lead in our Performance and Analytics function within the Performance Analytics Function. In this role you will be responsible for setting the strategic direction and vision for how data defines, measures, and scales the success of our global enablement efforts. You will own the performance and intelligence roadmap, working cross functionally with the data engineering and development team to execute on outputs, whilst engaging senior stakeholders and field business partners to drive alignment and adoption along the way. A critical focus for 2026 will be leading a pioneering initiative to scale and improve the measurement of seller readiness through agentic assessments and advanced data modeling.

Responsibilities

• Design the "Measurement of the Future" by piloting AI-driven assessments and agentic interactions to validate seller skills and behaviors.
• Architect and lead the implementation of a unified, global measurement strategy. You will define the North Star KPIs and success metrics that track program effectiveness and organizational impact.
• Lead initiative to scale and improve measurement of seller readiness through agentic assessments of skills, behaviours and knowledge.
• Own strategic initiatives working across the Global Field Readiness Organization, Sales Strategy and Sales Organization
• Lead a cross functional measurement community of practice across enablement, sales strategy and technology teams, driving alignment against the future performance and analytics roadmap.
• Translate complex data analysis and analytical insights into clear, compelling narratives and presentations suitable for senior stakeholders.

Requirements

• 8+ years in business or technology consulting, performance analytics, business intelligence or a related field
• Expert-level command of data management, visualization (Tableau, Power BI), and relational databases (SQL)
• Exceptional ability to apply structured problem-solving to ambiguous, high-level business challenges
• Proven ability to translate complex analytical models into compelling narratives delivered for executive-level stakeholders
• Demonstrated ability to influence resources without direct reporting lines as well as manage executive stakeholder relationship with ease
• A strong bias for action and an intellectual curiosity that drives high-quality, precise results in a fast-paced environment

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

Pay

The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.