Senior Manager, People Operations

About Our Client:The organization provides tools that enable physical operations teams to enhance safety, productivity, and profitability. It integrates management of drivers, vehicles, equipment, and fleet-related spending into a single platform enhanced by AI, offering comprehensive visibility and control while automating manual tasks. Serving nearly 100,000 customers across industries such as transportation, logistics, construction, energy, manufacturing, agriculture, retail, and the public sector, the organization addresses operational challenges at scale. About the Opportunity:The SENIOR MANAGER, PEOPLE OPERATIONS leads the development and execution of scalable people programs supporting a global workforce. This role manages core employee lifecycle operations and shared services, improving processes, systems, controls, and service delivery within People Operations. Reporting to the VP of HR, the position focuses on creating effective operational models and enhancing employee and manager experiences in a dynamic environment. Responsibilities:Establish operating models and strategic priorities for People OperationsLead and develop the global People Operations teamOversee the strategy and delivery of a consistent onboarding experience across regionsDesign and implement a tiered support model with defined roles and workflowsManage complex cross-functional programs related to employee lifecycle, HR systems, payroll, benefits, compliance, and policyMaintain People compliance programs ensuring audit readiness and consistent applicationDevelop scalable processes, standards, controls, and performance metrics to improve accuracy and efficiencyCoach and develop a high-performing team, setting goals and planning resourcesCollaborate with HR, Finance, Legal, IT, and vendors to resolve operational issuesUse data and operational insights to identify improvements and report to senior leadership Requirements:Minimum 8 years experience in People Operations, HR shared services, or related fieldsAt least 5 years leading People teams or global operational functionsExperience designing and scaling global HR operations across multiple regionsStrong knowledge of HR systems, payroll, benefits administration, compliance, and employee lifecycle processesProven ability to lead complex, cross-functional programs from strategy to executionExperience establishing operational metrics and using data for decision-makingStrong judgment, communication skills, and stakeholder influenceTrack record applying AI and automation to enhance People Operations Pay Range and Compensation Package:Compensation range for this position in the United States is $133,000 to $183,000 USD Benefits & Perks:Health, pharmacy, optical, and dental care benefitsPaid time off and sick leaveShort term and long term disability coverageLife insurance401(k) contribution Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.