Senior Manager, Operations
About The Role
Built for those who thrive in a fast-paced environment, this role demands a unique blend of operational excellence and strategic thinking. Setpoint Capital is seeking a Senior Manager to join our Operations team, reporting directly to the Head of Operations. This position offers significant ownership across the deal lifecycle, focusing on critical aspects of deal execution and portfolio management.
Who Will Love This Job
- A doer: You have a strong bias towards action and a “get it done” mentality.
- A systems thinker: You can map complex workflows end-to-end, identify where things break, and build processes that hold up at scale.
- A great communicator: You possess clear written and verbal communication skills, pay close attention to detail, and build strong relationships across teams and with external counterparties.
- A multi-tasker: You can manage multiple deals and operational workflows simultaneously and execute them reliably under tight deadlines.
- A problem-solver: You get to expert status quickly in new areas, understand what matters most, and drive issues to resolution.
- A process driver: You can pick up complex systems—legal structures, leverage facilities, custody workflows—and design repeatable, scalable solutions.
What You’ll Do
- Lead pre-close operational diligence for new facilities, including KYC/OFAC, insurance, custody and servicing structure setup, data tape configuration, and cash controls.
- Manage post-close operations across the portfolio, including custody oversight, daily funding request review and approvals, and facility monitoring.
- Determine the timing and sizing of leverage draws and paydowns across facilities; prepare borrowing bases and manage lender submissions in coordination with Debt Capital Markets.
- Support enforcement actions and special situations, including servicer transitions and collateral control measures.
- Partner cross-functionally with Investments, Legal, Finance, and Debt Capital Markets on deal execution, renewals, amendments, and lender reporting requirements.
- Ensure portfolio and collateral data is accurately captured in internal systems, partnering with the analytics team to maintain reporting integrity.
- Cook up technology onboarding for new facilities and contribute to process and product improvements with the Setpoint Technology team.
- Leverage AI tools to automate and improve operational workflows, reduce risk, and enhance team efficiency.
- Identify operational risks and inefficiencies; drive improvements that support scalability as the portfolio grows.
About Setpoint
Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it verifies and stores documents; automates critical calculations and compliance reporting; and digitizes assets like homes or cars. Setpoint’s technology makes warehouse transactions instant and error-free. In August 2024, Setpoint announced the successful completion of its $31 million Series B funding round. 645 Ventures led the round, with significant strategic investments from Citi and Wells Fargo, alongside Andreessen Horowitz, NextView Ventures, Floating Point, Henry Kravis, Zillow founder’s 75 & Sunny, Vesta Ventures, Fifth Wall, Eltura Ventures, and Outrunner Capital. We offer a comprehensive benefits package that includes competitive salaries, stock options, medical, dental, and vision coverage, 401(k), short term and long term disability coverage, and flexible vacation. We have offices in Austin, TX, New York City, NY, and Salt Lake City, UT with hybrid roles based in these locations and an expectation of two days a week in office (Tuesdays and Thursdays).
Pay
$130,000 - $180,000 OTE dependent on multiple factors, which may include the candidate’s skills, experience, location, and other qualifications. This role also includes meaningful equity.
Schedule
We expect two days a week in office (Tuesdays and Thursdays).