SENIOR MANAGER OF VALUE-BASED PROGRAMS

About the role

Whitman-Walker envisions a society where all people are seen for who they are, treated with dignity and respect, and afforded equal opportunity to health and wellbeing. Through care, advocacy, research, and education, we empower all people to live healthy, love openly, and achieve equality and inclusion. For over 50 years, we have been meeting the needs of our communities with the endless dedication of our diverse teams.

Responsibilities

• Performs and behaves in accordance with Whitman-Walker’s mission, cultural norms and core values of dignity, respect, affirmation, and humility.
• Maintain a respectful, non-judgmental, and compassionate manner with patients/clients/staff.
• Demonstrate excellent customer service by identifying and exceeding customer requirements.
• Adhere to Whitman-Walker policies and procedures, with special attention given to HIPAA requirements.
• Maintain data integrity through conscientious use of relevant tools and employing a system of checks and balances.
• Participate in organizational quality and performance improvement activities.

Requirements

• Strong knowledge of value-based care models, including quality metrics, risk adjustment, and cost analyses.
• Proficiency in data analysis and interpretation, with experience using EMR, HIE, and payer (claims) platform data tools.
• Experience with quality improvement methodologies and performance management.
• Excellent project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines.
• Familiarity with regulatory and reporting requirements such as HEDIS, UDS, MSSP, and other payer-specific models.
• Problem-solving mindset with the ability to identify barriers and implement practical solutions.
• Leadership skills, including the ability to motivate teams, manage change, and drive organizational performance.
• Excellent communication skills, in person, in writing and via telephone to diverse audiences such as patients, clients, other employees and Board members.
• Demonstrated ability to work in a fast-paced, complex work environment with competing priorities.
• Strong organizational skills and ability to maintain important executive records accurately, timely, and confidentially.
• Clear, concise written communication skills with good attention to grammar and punctuation.
• Knowledge of general office terminology, standards, practices and demands.
• Strong word processing, proofreading, and database management skills.
• Sensitivity to all areas of diversity, including HIV status, race, ethnicity, ability, age, sexual orientation and gender identity.

Qualifications

• Bachelor’s degree in public health, healthcare administration, nursing, or a related field is required; Master’s degree in Public Health or related field preferred.
• Certification in Epic Cogito is required.
• Three years of experience in population health, care management, or quality improvement programs preferred.
• Demonstrated experience working with value-based payment models (e.g., Medicare, Medicaid, or commercial contracts) and managing performance on quality measures such as UDS or HEDIS is required.
• Prior experience with Epic EMR is preferred.
• Knowledge of Health Information Exchanges, such CRISP and Care Everywhere, is preferred.

Skills

• Value-Based Care
• Population Health Management
• Data Analysis
• Project Management
• Quality Improvement
• Epic Cogito
• HEDIS
• UDS
• Risk Stratification
• Care Coordination
• Stakeholder Management
• Performance Management
• Clinical Workflow Optimization
• Regulatory Compliance
• Leadership
• Communication

Benefits

Whitman-Walker offers a competitive benefits package which includes:

• Health insurance
• Retirement savings plan
• Flexible spending accounts
• Employee assistance program
• Professional development opportunities

Pay

$130,500 annually

Schedule

Full-time, Monday through Friday, with occasional evening and weekend work as needed.