Senior Manager of Kitchen & Bath
Primary Duties and Responsibilities
- Increases the purchasing by members in LMC by supervising and implementing effective purchasing/sales strategies/programs and developing key relationships with the appropriate vendors.
- Ensures the retention of the current dealers/stockholders by providing the highest level of support and customer service to each dealer and solving dealer problems promptly.
- Participates in all appropriate special programs to ensure that optimal programs are obtained for LMC and the Dealer/customer. Programs may include special pricing, terms, corporate rebates, and/or delivery options.
- Responsible for growing and improving dealer market share of the managed product lines.
Team Leadership & People Management
- Manages a purchasing staff that includes buyers/sales specialists and an assistant buyer. Continuously improves the performance of the staff by providing periodic and timely coaching sessions and effectively implementing the LMC Performance Management Review System.
- Participates in the selection and hiring process; interviews applicants and makes hire recommendations to the divisional Vice President.
- Conducts performance evaluations and makes salary increase recommendations.
- Develops and trains staff to achieve corporate, divisional and departmental goals.
- Responsible for overseeing the operational and personnel administration of their department.
Dealer & Customer Management
- Develops strong and professional relationships with existing dealers.
- Work with the LMC Regional Sales Managers in the development of our existing LMC dealer base and assist in the development of new prospects to our dealer base.
- Identifies and solves member problems in the marketplace or with vendors.
- Assists purchasing and accounting staff with swift resolution of claims by members with vendor orders.
Vendor & Supplier Management
- Participates in locating vendors of materials or services and interviews them with buyers in order to determine new program viability.
- Represents the company in negotiating contracts and programs with suppliers.
- Develops strong and professional relationships with key supplier personnel of existing vendors and new vendors.
Operations, Policy & Process Management
- Analyzes market and delivery systems in order to assess present and future material availability.
- Develops and implements purchasing and contract management instructions, policies, and procedures.
- Develops, modifies and executes company policies which affect immediate operations.
Financial Planning & Reporting
- Prepares and submits sales forecasts for their department monthly.
- Keeps the divisional VP informed on the status of all appropriate projects and purchasing/sales activities through periodic meetings and report preparation.
Training, Marketing & Member Engagement
- Develops content and training outline for designer trainings each year.
- Lead and execute trainings in collaboration with the Corporate Meeting Staff.
- Foster and develop relationships with industry leaders and professionals to build out future educational trainings.
- Lead team on developing and executing regular webinars, K&B month of promos and other initiatives to provide more value to our member member base.
- Assist in the marketing and development of LMC’s private label.
Executive & Committee Collaboration
- Works with the divisional VP in the participation and meeting process with the Building Materials Committee.
Travel & Industry Representation
- Travel to member locations, member group meetings, vendor facilities and offices, industry trade shows, and LMC functions are a mandatory requirement of this job.