Senior Manager of IT & Cyber Security

About the role

The organization operates within the delivery services industry, specializing in same-day and next-day delivery solutions for leading e-commerce and product-supply businesses. Established in 1986, it serves multiple major U.S. retailers, focusing on efficient and timely product distribution.

The Senior Manager of IT & Cyber Security leads and advances the organization’s cyber defense through operational excellence in security monitoring, incident response, and threat management. This role provides strategic and operational leadership for Security Operations personnel, ensuring effective detection, response, and recovery from cybersecurity threats while promoting sustainable 24x7 coverage and automation.

Responsibilities

• Lead daily SOC and security monitoring operations, managing all tiers of analysts and incident handlers
• Define roles, responsibilities, and escalation procedures within the SOC
• Develop and maintain workforce plans to ensure adequate staffing and operational readiness
• Build and mature incident response plans and lead end-to-end cyber incident management
• Coordinate communication during high-severity incidents and conduct post-incident reviews
• Lead tabletop exercises, simulations, and readiness drills
• Develop detection engineering and threat-hunting programs, tuning security technologies
• Establish and report cybersecurity operational metrics, including MTTD, MTTR, and KPIs
• Manage budgets, vendor relationships, and security automation initiatives

Requirements

• Bachelor’s degree in Cybersecurity, Information Security, Computer Science, IT, or related field; Master’s preferred
• Over 10 years of progressive cybersecurity experience
• At least 5 years managing Security Operations, Incident Response, or SOC teams
• Proven experience building SOC capabilities and incident response programs
• Experience with cybersecurity operational metrics and executive reporting
• Proficiency with SIEM, EDR, SOAR, and automated or AI-assisted response tools
• Experience managing 24x7 staffing, budgets, and third-party security vendors
• Preferred certifications: CISSP, CISM, GIAC GCIH, GIAC GCIA, GMON
• Preferred cloud security certifications: Azure Security Engineer Associate or Microsoft Cybersecurity Architect Expert

Pay

Starting base pay range: $156,000 to $195,000. Potential base salary range over tenure: $156,000 to $234,000. Eligibility for bonus, commission, or other incentives up to 20% bonus target.

Benefits

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flexible vacation policies with accruals and floating holidays
• Paid sick leave and company holidays
• Paid pregnancy disability and parental bonding leave
• Wellness and employee assistance programs