Senior Manager of Innovation, Systems and Data

About the role

The Senior Manager of Innovation, Systems and Data (ISD) is a pivotal leadership role driving the execution and evolution of our firm’s technology and data strategy. Reporting to the Director of ISD, this position leads a high-performing team while overseeing systems, integrations, and data initiatives that power firmwide operations.

Responsibilities

• Provide day-to-day operational leadership for the ISD department, executing against strategy and priorities established by the Director of ISD.
• Directly manage and supervise a team of technical professionals responsible for systems administration, data analytics, development, and technical project management.
• Oversee team workload allocation, performance management, coaching, and professional development.
• Participate in the hiring process for new team members and contribute to staffing and organizational planning.
• Foster a collaborative, solutions-oriented team culture that promotes accountability, innovation, and continuous improvement.
• Oversee the ISD project portfolio, ensuring projects are effectively planned, prioritized, and executed in alignment with departmental and firm priorities.
• Collaborate with the Director to prioritize work across the department and ensure optimal resource allocation.
• Monitor project progress, timelines, and risks while ensuring successful delivery of system implementations, integrations, and enhancements.
• Implement and maintain governance processes defined in partnership with the Director of ISD for technology initiatives, system configuration, and data management practices.
• Provide technical leadership in the design and implementation of enterprise solutions, integrations, and data infrastructure.
• Advise on architectural decisions, system design, and integration strategies across the firm’s technology ecosystem.
• Advise on system architecture decisions related to data modeling, APIs, automation, and enterprise integrations.
• Maintain familiarity with the firm’s technology stack in order to provide technical guidance and support when needed.
• Lead initiatives that improve operational efficiency through automation, process optimization, and improved system utilization.
• Support the development of firmwide reporting and data analytics solutions using tools such as Power BI and enterprise data platforms.
• Promote data quality, data governance practices, and the expansion of data-driven decision making across the firm.
• Identify opportunities to streamline workflows through system enhancements and automation solutions.
• Partner with professional departments across the firm to understand operational needs and translate them into technical solutions.
• Represent the ISD department in cross-functional initiatives related to execution, delivery, and operational coordination.
• Communicate project updates, system improvements, and technical initiatives to stakeholders and leadership as appropriate.
• Support evaluation and implementation of emerging technologies, including automation and generative AI solutions.

Qualifications & Skill Requirements

• 10 years of experience in information systems management.
• Demonstrated experience managing technical teams and overseeing complex technology initiatives.
• Experience working with enterprise systems and integrations in a professional services environment (law firm experience strongly preferred).
• Demonstrated ability to understand business context and translate business requirements into effective technical and operational solutions.
• Strong business process engineering and process improvement skills, with the ability to analyze workflows, identify inefficiencies, and design technology-enabled solutions.
• Ability to collaborate with stakeholders to gather, clarify, and refine requirements while ensuring alignment with organizational objectives.
• Ability to work independently, proactively, and as part of a team.