Senior Manager of Business Intelligence and Analytics
Position Overview
The Senior Manager, Business Intelligence & Analytics is a critical leadership role responsible for shaping and delivering the organization’s data and analytics capabilities. This role serves as both a strategic leader and hands-on practitioner, driving the development of scalable BI solutions while actively contributing to data modeling, reporting, and analytics execution.
Key Responsibilities
Lead, mentor, and develop a centralized BI team (analysts, developers, engineers), fostering a high-performance and accountable culture
Define and execute a scalable BI and analytics roadmap aligned to business priorities
Establish and enforce BI governance, standards, and best practices across data, reporting, and analytics
Act as a trusted advisor to executive leadership, identifying opportunities to drive value through data
Champion a data-driven culture, improving data literacy and adoption across the organization
Build and govern a Tableau super user community, driving consistency and best practices
Write and optimize complex T-SQL queries and support performance tuning efforts
Partner closely with data engineering and IT to design and improve ETL pipelines and data integration processes
Influence the design and evolution of an AI-ready data warehouse architecture
Troubleshoot and resolve complex data and performance issues as needed
Establish visualization standards, KPI definitions, and usability best practices
Deliver intuitive, high-impact dashboards that translate data into clear, actionable insights
Balance self-service enablement with strong governance and data accuracy controls
Optimize dashboard performance and user experience
Serve as the primary liaison between BI and business functions (Finance, Operations, Sales, etc.)
Translate business needs into scalable technical solutions and analytics products
Present insights, storytelling, and recommendations to senior leadership
Manage and prioritize competing BI initiatives across functions with clarity and transparency
Build strong cross-functional relationships to ensure alignment and adoption
Establish SLAs and performance metrics for BI delivery and support
Lead project planning, prioritization, and execution (Agile or hybrid methods)
Ensure on-time, high-quality delivery of BI initiatives
Continuously measure and improve BI adoption, user satisfaction, and business impact
Qualifications
Bachelor’s degree in Information Systems, Data Analytics, Computer Science, business, or related field
8–12+ years of experience in business intelligence, analytics, data engineering, or related disciplines
4–6+ years of leadership experience, preferably within a centralized BI or shared services model
Proven ability to balance hands-on technical work with strategic leadership in a resource-constrained environment
Deep expertise in Microsoft SQL Server (on-prem), including:
- Advanced T-SQL development
- Data modeling and schema design
- Query optimization and performance tuning
Strong hands-on experience with Tableau (or similar BI tools), including dashboard development (server experience a plus)
Strong understanding of:
- Data warehousing concepts (star schema, ETL, data marts)
- Data structuring and transformation techniques
Demonstrated business acumen and ability to align analytics to operational and financial KPIs
Exceptional communication, prioritization, and stakeholder management skills
Preferred Experience
With Tableau Server administration
Familiarity with data governance frameworks and data quality tools
Exposure to legacy and modern BI environments (hybrid ecosystems)
Experience scaling BI functions in mid-to-large organizations
Prior use of NetSuite
Success Metrics
Adoption and usage of BI tools and dashboards
Data accuracy and reporting reliability
Time-to-delivery for BI requests
Stakeholder satisfaction and engagement
Performance and scalability of BI solutions
BI team development and growth