Senior Manager, Market Growth & Operations - Albuquerque
About The Role
As Senior Manager, Market Growth & Operations, you will run and grow a Home Instead market. You will own its P&L, growth strategy, day-to-day performance, and local team—acting as both the business leader and the person who makes progress happen. This is a highly hands-on, field-based role. You will personally build referral relationships, generate new business, lead the local operation, and solve problems as they arise. You will lead a multidisciplinary frontline team, help build the local talent bench, and set a high bar for performance, accountability, and client experience. Your work will directly shape business results: growth, client engagement and retention, Care Professional retention, and quality. You will have the data and operating context to understand what is driving those outcomes—from P&L and territory analytics to referral strategy, workforce planning, and recruiting performance—and the ownership to act on what you find. You will work in a lean, fast-moving environment with meaningful ownership and high visibility. Your market will be a proving ground for new approaches to care delivery and operations; you will test ideas in the field, refine repeatable playbooks, and feed what you learn back to Honor’s broader O&O business. This is one of Honor’s most execution-intensive leadership roles. High performers will build the operating range and business judgment needed for broader multi-territory, regional, or cross-functional leadership opportunities. Most importantly, this role sits at the intersection of business performance and meaningful human impact. You will lead a team that helps older adults remain safe, supported, and independent at home.
Responsibilities
- Deliver sustainable growth in hours, revenue, and client retention.