Senior Manager, Manufacturing Operations, AWS Infrastructure Services Supply Chain

Key job responsibilities

• Own end-to-end final assembly operations for enterprise hardware products (servers, storage arrays, network switches/routers, and ML/AI accelerator systems) across multiple manufacturing sites
• Drive production readiness for new product introductions (NPI), ensuring manufacturing processes, tooling, fixtures, and work instructions are validated and qualified before volume ramp
• Establish and optimize production line layouts, material flow, and workstation design to maximize throughput, minimize cycle time, and ensure ergonomic safety standards
• Lead regional/site level capacity planning and production scheduling to meet customer demand signals, managing complex trade-offs between product mix, line utilization, and delivery commitments
• Drive the manufacturing execution system (MES) strategy, ensuring real-time visibility into WIP status, station-level yields, and production bottlenecks
• Drive continuous improvement through lean manufacturing principles, kaizen events, and value stream mapping to eliminate waste and improve operational efficiency
• Manage the functional test, system-level test, and burn-in/stress test operations for all enterprise hardware platforms, ensuring products meet rigorous quality and reliability standards before shipment
• Support test coverage optimization—balancing fault detection effectiveness against test time and cost to achieve industry-leading defect escape rates
• Lead root cause analysis and corrective action (RCCA) processes for field returns, test escapes, and production quality issues, driving systemic improvements back into the manufacturing process
• Establish and maintain statistical process control (SPC) programs, monitoring critical-to-quality (CTQ) parameters across assembly and test operations
• Possess Design for Manufacturability (DFM) and Design for Testability (DFT) expertise for next-generation products
• Own outgoing quality metrics including DPMO, first-pass yield (FPY), and customer-reported defect rates, driving year-over-year improvement targets
• Lead and develop a multi-site manufacturing operations organization including production managers, test engineers, process engineers, and manufacturing technicians
• Build a culture of operational excellence, accountability, and continuous improvement across all levels of the organization
• Establish clear performance management frameworks, career development paths, and succession planning for manufacturing leadership roles
• Drive organizational capability building in areas such as advanced manufacturing technologies, automation, and data-driven decision making
• Foster cross-functional collaboration between manufacturing operations, hardware engineering, supply chain, and customer fulfillment teams
• Own the talent strategy for manufacturing operations, including workforce planning, skills development, and retention programs for critical technical roles
• Serve as the senior manufacturing operations regional leader interfacing with contract manufacturing (CM/OEM/ODM) partners, driving accountability for quality, delivery, and cost performance
• Execute the manufacturing readiness review (MRR) process for new product introductions, ensuring partners meet qualification gates before volume production authorization
• Drive supplier quality management programs including incoming material inspection, vendor scorecards, and corrective action processes
• Lead make-vs-buy analysis and manufacturing footprint strategy decisions, optimizing the balance between internal and external production capacity
• Partner with procurement and supply chain teams to ensure material availability supports production schedules, driving Clear to Build (CTB) readiness across all product lines
• Establish joint continuous improvement programs with manufacturing partners, driving cost reduction roadmaps and operational efficiency gains
• Define and own the manufacturing operations KPI framework including OEE, throughput, cycle time, first-pass yield, on-time delivery, and cost-per-unit metrics
• Design and maintain executive dashboards providing real-time visibility into production health, quality trends, and delivery performance across all sites
• Drive adoption of Industry 4.0 technologies including IoT-enabled production monitoring, predictive maintenance, and AI-driven quality inspection systems
• Develop scalable mechanisms and automation to reduce manual effort in production reporting, defect tracking, and capacity planning
• Craft compelling data-driven narratives for executive reviews, translating complex operational data into strategic recommendations that shape investment priorities
• Lead digital transformation initiatives in manufacturing operations, including MES modernization, automated test equipment upgrades, and smart factory capabilities
• Define and drive the 3–5 year manufacturing operations strategy, identifying capability gaps, technology investments, and capacity expansion priorities
• Lead manufacturing transformation programs including automation deployment, advanced robotics integration, and lights-out manufacturing initiatives
• Drive strategic initiatives to improve manufacturing agility including flexible line configurations, rapid changeover capabilities, and multi-product qualification
• Own the capital expenditure planning process for manufacturing operations, building business cases for equipment investments, facility expansions, and technology upgrades
• Proactively identify and mitigate operational risks including single points of failure, capacity constraints, quality systemic issues, and workforce availability challenges
• Write high-quality strategic documents and investment proposals that shape manufacturing priorities at the executive level, communicating trade-offs, risks, and recommendations with clarity

Operational Leadership & Team Development

• Lead and develop a multi-site manufacturing operations organization including production managers, test engineers, process engineers, and manufacturing technicians
• Build a culture of operational excellence, accountability, and continuous improvement across all levels of the organization
• Establish clear performance management frameworks, career development paths, and succession planning for manufacturing leadership roles
• Drive organizational capability building in areas such as advanced manufacturing technologies, automation, and data-driven decision making
• Foster cross-functional collaboration between manufacturing operations, hardware engineering, supply chain, and customer fulfillment teams
• Own the talent strategy for manufacturing operations, including workforce planning, skills development, and retention programs for critical technical roles

Supply Chain & Vendor Manufacturing Partnership

• Serve as the senior manufacturing operations regional leader interfacing with contract manufacturing (CM/OEM/ODM) partners, driving accountability for quality, delivery, and cost performance
• Execute the manufacturing readiness review (MRR) process for new product introductions, ensuring partners meet qualification gates before volume production authorization
• Drive supplier quality management programs including incoming material inspection, vendor scorecards, and corrective action processes
• Lead make-vs-buy analysis and manufacturing footprint strategy decisions, optimizing the balance between internal and external production capacity
• Partner with procurement and supply chain teams to ensure material availability supports production schedules, driving Clear to Build (CTB) readiness across all product lines
• Establish joint continuous improvement programs with manufacturing partners, driving cost reduction roadmaps and operational efficiency gains

Data, Metrics & Operational Excellence

• Define and own the manufacturing operations KPI framework including OEE, throughput, cycle time, first-pass yield, on-time delivery, and cost-per-unit metrics
• Design and maintain executive dashboards providing real-time visibility into production health, quality trends, and delivery performance across all sites
• Drive adoption of Industry 4.0 technologies including IoT-enabled production monitoring, predictive maintenance, and AI-driven quality inspection systems
• Develop scalable mechanisms and automation to reduce manual effort in production reporting, defect tracking, and capacity planning
• Craft compelling data-driven narratives for executive reviews, translating complex operational data into strategic recommendations that shape investment priorities
• Lead digital transformation initiatives in manufacturing operations, including MES modernization, automated test equipment upgrades, and smart factory capabilities

Strategic Planning & Transformation

• Define and drive the 3–5 year manufacturing operations strategy, identifying capability gaps, technology investments, and capacity expansion priorities
• Lead manufacturing transformation programs including automation deployment, advanced robotics integration, and lights-out manufacturing initiatives
• Drive strategic initiatives to improve manufacturing agility including flexible line configurations, rapid changeover capabilities, and multi-product qualification
• Own the capital expenditure planning process for manufacturing operations, building business cases for equipment investments, facility expansions, and technology upgrades
• Proactively identify and mitigate operational risks including single points of failure, capacity constraints, quality systemic issues, and workforce availability challenges
• Write high-quality strategic documents and investment proposals that shape manufacturing priorities at the executive level, communicating trade-offs, risks, and recommendations with clarity