Senior Manager: Maintenance & Facilities Operations

Essential Duties And Tasks

• Identifies and implements long-term replacement program for common areas
• Coordinates and manages special projects
• Manages all preventative maintenance programs, and projects and ensures that all behavioral standards meet and/or exceed expectations
• Supports hiring, assignment, training, motivation, and coaching of personnel
• Captains Housekeeping, Laundry, Maintenance Workflow Program, ensures that all operational processes are followed and manages special projects as assigned
• Inspects to ensure that quality maintenance processes are followed
• Ensures timely verbal and written communication and recognizes and rewards excellent performance in the moment as possible
• Affords assistance with special projects as required and performs any other duties within the assigned areas as deemed necessary by Director of Facilities Maintenance

Qualifications

• Develop and maintain comprehensive knowledge of resort policies, procedures, and operations and ensure communication of relevant information as required
• Demonstrate a sincere dedication to providing an unsurpassed level of owner and guest satisfaction
• Show a commitment to the continuous development of his/her team
• Display a high degree of judgment
• Possess exceptional verbal and written communication skills
• Bilingual a plus
• Show good customer service skills
• Hold a valid driver's license with at least 4 years of driving experience
• Be at least 21 years of age