Senior Manager, Logistics
Functional Improvement · Waltham, MA · Yesterday
Manufacturing$140k–$170k/yrFull-time
Primary Responsibilities
- Coordinate and oversee domestic and international cold chain shipments between Contract Manufacturing Organizations (CMO), warehouses, Third-Party Logistics Providers (3PL) and other supply chain nodes.
- Serve as the Logistics lead for network re-supply, working closely with internal stakeholders (e.g. Supply Planning, Quality, Manufacturing) and external partners (e.g. couriers, CMOs, customs brokers, warehouses, 3PLs).
- Ensure timely and compliant execution of shipments, including documentation preparation and review, courier booking, shipment tracking, import/export activities, post-shipment follow-up and closure.
- Troubleshoot logistics issues and implement corrective actions as needed.
- Ensure all logistics activities are conducted in compliance with GMP, GDP, and international trade regulations and maintain accurate shipment documentation.
- Support the set up of the 3PL for commercial launches.
- Collaborate with cross-functional teams to establish processes and capabilities to support ongoing and future commercial operations.
- Develop, implement and maintain the necessary SOPs and Work Instructions.
Stakeholder & Vendor Management
- Develop and maintain strong, collaborative relationships with internal teams and external stakeholders and partners.
- Monitor courier, warehouse and 3PL performance and drive improvements.
- Act as logistics liaison in cross-functional and partner meetings to ensure alignment and proactive communication.
Education And Skills Requirements
- Bachelor’s degree in Supply Chain Management, Logistics, Life Sciences, or a related field.
- Minimum of 6 years of experience in supply chain, logistics, or trade compliance within biotechnology, pharmaceuticals, healthcare, or another regulated industry.
- Strong operational experience managing material movements across CMOs, 3PLs, and warehouses within a global network.
- Experience supporting clinical and/or commercial supply chains, including launch activities and building distribution infrastructure.
- Working knowledge of GMP/GDP standards, cold chain logistics, and international shipping regulations.
- Experience with logistics systems (e.g., Oracle, SAP) preferred.
- Strong communication and interpersonal skills.
- Highly collaborative and proactive problem solver with the ability to operate independently in a fast-paced environment.
- High attention to detail and organizational skills.
- Able to manage multiple priorities and stakeholders simultaneously.