Senior Manager, Internal Audit

About the Role

This role leads the development and delivery of the financial and operational portion of the annual internal audit plan. It involves directing multiple concurrent audit projects, supervising audit managers or staff, and ensuring work meets quality standards. The position supports the Internal Audit Department leader with administrative oversight, strategic improvement initiatives (including AI and automated audit tools), executive presentations, audit conferences, and special projects. The role contributes to evaluating and strengthening risk management, internal controls, and operational efficiency while fostering knowledge sharing among BCBS Plan Internal Audit functions.

Responsibilities

• Manages audit staff to ensure methodology requirements and documentation standards are met.
• Performs quality control reviews of audit risk assessments, programs, and workpapers.
• Reviews and approves audit findings, reports, and other communications.
• Oversees the appropriate use of the automated audit platform.
• Assists staff with challenging technical, communication, or relationship matters.
• Leads the annual risk assessment to develop the financial/operational portion of the Internal Audit plan.
• Monitors audit plan progress and provides status updates to leadership.
• Establishes and manages project-level time budgets.
• Builds and maintains trusted advisory relationships with BCBSA Senior Management.
• Coordinates activities with other Risk functions (ERM, Compliance, Information Security).
• Supports the Senior Director with departmental administrative oversight and strategic planning initiatives.
• Leads the evaluation and deployment of AI and automated audit tools to enhance effectiveness and efficiency.
• Creates executive presentations and Finance and Audit Committee materials.
• Leads research of complex matters.
• Manages quarterly evaluation and reporting for open audit issues.
• Leads and manages a team to drive performance, foster professional growth, and create an inclusive work environment.

Requirements

• BS in accounting, management, finance, IT, or other applicable business discipline (or equivalent work experience).
• 7+ years of audit or related experience.
• Minimum 4 years in a management or supervisory capacity.
• Expert knowledge of operational audit disciplines, including risk assessments, financial, compliance, and operational process audits; third-party risk/vendor audits; program management audits; and new process/system implementation audits.
• Expert knowledge of IIA Standards, audit methodologies, the COSO internal control framework, and Governance Risk and Compliance concepts.
• Advanced knowledge and experience supervising integrated operational/IT audits.
• Advanced oral and written communication skills, including executive/board presentations.
• Advanced research and analytical skills.
• Advanced knowledge of Microsoft Office and audit management platforms (e.g., Optro).
• Ability to evaluate, adopt, and lead deployment of AI-enabled tools to enhance audit efficiency, risk identification, data analytics, and reporting quality.
• Ability to extract and analyze data using automated means (e.g., Excel, ACL, PeopleSoft, Workday).
• Demonstrates AI literacy and an understanding of generative AI tools, including business applications and limitations.

Preferred Qualifications

• MS in a relevant field.
• Certified Internal Auditor (CIA).
• Certified Public Accountant (CPA).
• Certified Information Systems Auditor (CISA).
• Certified Fraud Examiner (CFE).
• Certification in Risk Management Assurance (CRMA).
• Health insurance industry experience.
• BCBS experience.

Pay

The posted salary range for this role is $150,200.18 to $203,122.94. The final salary will be based on competencies, education, qualifications, certifications, experience, skills, seniority, performance, and business needs. This position is also eligible for annual bonus incentive pay.

Benefits

• Paid time off.
• 11 holidays.
• Medical, dental, and vision insurance.
• Generous 401(k) matching.
• Lifestyle spending account.
• Additional benefits for eligible employees.