Senior Manager, Intake

Summary

Maryland, Pay Range: $110,400-$169,400 annuallyRemote, Pay Range: $100,400-$154,000 annually

About the Role

The Senior Manager, Intake is responsible for the end-to-end Procurement intake process, ensuring all incoming requests to Enterprise Procurement are accurately triaged, routed, and tracked through the appropriate procurement workflows. This role drives the design of an AI-based intake technology solution to facilitate the routing of requests from associates attempting to procure goods and services.

Responsibilities

• Serve as the owner of the AI-intake process and primary point of contact for the performance and oversight incoming procurement requests.
• Drive the implementation of the AI-intake technology by providing design criteria and ensuring the process meets all requirements and expectations.
• Provide ongoing performance reporting to KPI reporting team and address any performance issues.
• Manage all exceptions that require review and escalation to ensure business stakeholders requests are managed appropriately.
• Act as a liaison between requestors and downstream procurement teams. Capture and document intake trends, request patterns, and common issues. Provide insights to inform process improvements, standardization of documentation, and automation opportunities.
• Partner with digital/AI teams to support the design of intelligent intake solutions.
• Maintain accurate records in procurement systems.

Requirements

• 4- year bachelor's degree from an accredited university in related field appropriate to work position
• 5+ years supporting contract intake
• Experience working in procurement, sourcing operations, or shared services

Qualifications

• 4- year bachelor's degree from an accredited university in related field appropriate to work position
• 5+ years supporting contract intake
• Experience working in procurement, sourcing operations, or shared services

Skills

• Strong project management skills
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and priorities
• Knowledge of procurement processes and procedures
• Experience with AI and automation technologies

Benefits

• 401(k) plan
• Stock purchase plan
• Discounts at Marriott properties
• Commuter benefits
• Employee assistance plan
• Childcare discounts

Pay

Pay Range: $110,400-$169,400 annuallyRemote, Pay Range: $100,400-$154,000 annually

Schedule

Full Time