Senior Manager, Human Resources Business Partner - InSinkErator

About the role

The position involves managing customer relations and resolving issues through various communication channels.

Responsibilities

• Manage customer interactions via phone, email, and social media.
• Handle escalated customer complaints and provide solutions.
• Collaborate with cross-functional teams to resolve complex issues.

Requirements

• Bachelor's degree in Business Administration, Communications, or related field.
• At least 3 years of customer service experience.
• Strong problem-solving and communication skills.

Qualifications

• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficiency in CRM systems and customer relationship management tools.

Skills

• Customer service skills.
• Technical support skills.
• Conflict resolution skills.

Benefits

• Flexible working hours.
• Competitive salary package.
• Health insurance coverage.

Pay

$50,000 annually.

Schedule

Full-time, Monday to Friday, 9 AM to 5 PM.