Senior Manager - Global Property Marketing Technology
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
- Property Website Product Management
- Own the end-to-end lifecycle of the global property website platform, including CMS strategy, deployment, and optimization
- Lead all website migrations, launches, separations, and platform enhancements across the property marketing portfolio
- Ensure customer experience, performance, accessibility, SEO/AEO readiness, and compliance are embedded into product design and implementation
- Drive consistency across internally managed and third-party managed assets
- Marketing Technology Architecture
- Evaluate and implement emerging technologies, including AI-driven tools and capabilities, to enhance digital experience, operational efficiency, and marketing performance in partnership with Real Estate IT
- Establish and enforce technical standards, with accountability for adoption and digital marketing performance outcomes
- Balance global standardization with regional flexibility to meet business and regulatory requirements
- Data, Analytics And Attribution Strategy
- Design and implement tagging architecture, analytics frameworks, and data validation processes
- Ensure data integrity and alignment with business KPIs to support decision-making and performance optimization of website and technology ecosystems
- Partner with data analytics and portfolio marketing teams to translate data into actionable insights
- Privacy Governance & Compliance Leadership
- Define and lead the global strategy for consent management, cookie governance, and privacy policy frameworks, balancing regulatory requirements with marketing performance and customer experience
- Establish scalable governance models for data collection, tracking, and consent that can be consistently deployed across regions, asset classes, and operating partners
- Partner with Legal, IT, and vendors to translate regulatory requirements into practical, scalable, and enforceable technical solutions across websites and marketing platforms
- Provide hands-on oversight during implementation, testing, and validation of privacy frameworks, ensuring solutions are deployed correctly and perform as intended
Requirements
- Bachelor’s degree in Marketing, Data Science or Technology from an accredited institution
- 8+ years with demonstrated experience in marketing technology, digital platforms, or related roles in the real estate or property management industry
- Proven experience owning and scaling digital platforms or ecosystems (not just managing components)
- Experience operating in global, matrixed organizations with multiple stakeholders and regions
- Experience contributing to or owning marketing technology architecture, platform decisions, and integration strategies
- Deep understanding of website architecture, including CMS platforms (e.g., WordPress, Strapi), front-end technologies (HTML, JavaScript), and tagging infrastructure
- Advanced experience designing and implementing scalable tracking, tagging, and attribution frameworks across multiple digital properties
- Hands-on experience with analytics platforms (e.g., GA4, Google Tag Manager, Data Studio), including implementation, validation, and governance
- Expertise in real estate marketing technology ecosystems, including PMS/CRM platforms and system integrations across global environments
- Strong analytical mindset with a focus on data integrity, attribution accuracy, and performance optimization
- Ability to connect technical implementation to business outcomes, including conversion, lead quality, and marketing efficiency
- Experience holding vendors and partners accountable to technical standards, timelines, and performance outcomes
- Exceptional communication skills, with the ability to translate complex technical concepts into clear business language
- Unwavering commitment to integrity, ethical data use, and alignment with the firm’s Guiding and Leadership Principles
Pay
New York - $118,000 - $165,000; Houston/Boston/London - compensation to be discussed
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion of assets across such property types as living, office, retail, mixed-use, logistics and life science projects—all designed to enhance value, connection, and inspiration. We prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits, and generous vacation packages.