Senior Manager, Global Operations Deployment

Responsibilities

• Manage planning, coordination, and execution of operational deployments, including TMS and WMS
• Cook up branch launch support for new locations and M&A integration activities
• Conduct operational readiness assessments for go-live preparations across systems and processes
• Develop hyper care support plans and track issue resolution post-deployment
• Monitor deployment KPIs and recommend improvements for processes and templates
• Prepare status reports for Operations leadership on deployment progress and risks
• Lead and develop a deployment team to support forward operations

Qualifications

• Bachelor's degree in business administration, operations management, or logistics management required; Master's degree preferred
• 8+ years of experience in global operations or deployment management required; 10+ years preferred
• Proven expertise in system implementations and supply chain operations
• Familiarity with WiseTech CargoWise and advanced Microsoft Office skills
• Strong communication and interpersonal abilities across all organization levels
• In-depth knowledge of operational governance and best practices

Benefits

• Opportunities for career advancement within a global organization
• Dynamic work environment with a focus on operational excellence
• Access to training and continuous professional development resources
• Collaboration with cross-functional teams at all levels of the company
• Supportive leadership culture fostering team development