Jobs · Information Technology

Senior Manager, Global Incident Response & Travel Risk (Remote)

RTX · Hartford, CT · 1 wk ago
RemoteRemoteInformation TechnologyFull-time

Date Posted: 2026-08-20 | Location: US-CT-REMOTE | Remote role. U.S. citizenship required to obtain and maintain a DoD Secret security clearance; active clearance required after day one.

About the role

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. Join us and help shape the future of aerospace and defense.

Responsibilities

  • Lead global incident response coordination, ensuring timely triage, escalation, communication, and resolution across all businesses and regions.
  • Oversee integration of travel risk monitoring, assessments, and intelligence into the incident management process to support employee safety, security, and continuity.
  • Drive development, maintenance, and continuous improvement of global response frameworks, playbooks, and standard operating procedures.
  • Serve as a liaison with internal partners, including business leaders during incidents and high-risk travel events.
  • Conduct after-action reviews, provide strategic insights, assess performance, identify gaps, and strengthen readiness.
  • Execute program implementation and compliance at joint venture locations, ensuring alignment to enterprise program and travel risk expectations.
  • Analyze information from the monitoring team to triage global events and coordinate incident and high-risk travel responses.
  • Conduct ongoing risk assessments, traveler support, and operational reviews tied to global mobility and geopolitical conditions.
  • Partner amongst teams to advance global monitoring, preparedness, and response capabilities, and support enterprise initiatives.

Requirements

  • Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or, in absence of a degree, 14 years of relevant experience.
  • U.S. citizenship required to obtain and maintain a DoD Secret security clearance; active clearance required after day one.
  • Experience in global intelligence monitoring, geopolitical risk analysis, or travel security operations.
  • Experience leading high-risk incident or crisis responses with senior-level visibility.
  • Experience in leveraging data and technology platforms for monitoring, analysis, and decision support.

Qualifications We Prefer

  • Experience working within a complex global organization, preferably in aerospace, defense, or similarly regulated environments.
  • Strong ability to translate operational insights into executive-level communications, dashboards, and briefings.
  • Professional certification such as CBCP or equivalent crisis/continuity credentials.
  • Experience developing cross-functional global programs or enterprise-wide frameworks in resilience, security, or risk.
  • Demonstrated expertise in coordinating cross-functional response efforts in complex, fast-moving environments.
  • Strong analytical skills with the ability to synthesize intelligence, assess risk, and provide actionable recommendations to senior leaders and stakeholders.
  • Proven ability to develop and maintain response plans, playbooks, and operating procedures at an enterprise scale.
  • Exceptional communication skills, with experience delivering clear, timely, and concise information during incidents.
  • Ability to build strong relationships and collaborate effectively with global partners across businesses, functions, and regions.
  • Experience conducting after-action reviews, preparing governance reporting, and driving continuous improvement initiatives.
  • Ability to work effectively under pressure, manage multiple concurrent events, and make sound decisions in ambiguous or high-risk situations.

Benefits

  • Medical, dental, vision, life insurance, and short-term/long-term disability coverage.
  • 401(k) match.
  • Flexible spending accounts and flexible work schedules.
  • Employee assistance program and Employee Scholar Program.
  • Parental (including paternal) leave, paid time off, and holidays.
  • Achievement awards and educational assistance.
  • Child/adult backup care.
  • Annual short-term and/or long-term incentive compensation programs (eligibility dependent on role level and collective-bargaining agreement).

Pay

The salary range for this role is 132,400 USD - 251,600 USD. The range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Schedule

This is a remote role. Employees working in remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

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