Senior Manager, FP&A (R&D and Operations)

About the role

We are looking for a highly motivated and analytical Senior Manager, FP&A to support Zocdoc’s R&D and operations teams. In this role, you will use financial and operational insights to guide investment, headcount, and performance decisions. You will partner closely with functional leadership to support strategic planning, resource allocation, and operating efficiency. This role offers an exciting opportunity to shape decision-making in key parts of the business and play a pivotal role in driving financial performance and long-term success.

You’ll enjoy this role if you are…

• A strategic thinker with deep analytical capabilities who turns data into better business decisions
• A strong business partner who builds trusted relationships and helps stakeholders navigate tradeoffs
• A people leader who enjoys coaching and developing others while raising the quality of team output
• Highly organized, with the ability to manage multiple priorities and planning cycles at once
• Comfortable navigating ambiguity, making decisions without a preexisting roadmap, and helping partners focus on what matters most
• A clear communicator who can distill complex concepts into actionable recommendations for different audiences

Responsibilities

• Lead FP&A business partnership across R&D and Operations, supporting budgets, forecasts, hiring plans, and investment decisions
• Partner closely with functional leaders to understand business drivers, evaluate tradeoffs, and guide resource allocation and prioritization decisions
• Own the planning and forecasting rhythm for supported functions, including timelines, assumptions, stakeholder inputs, and deliverables
• Lead, coach, and develop team members, setting clear priorities and raising the bar on analytical quality, stakeholder partnership, and execution
• Monitor performance against forecasts and targets, proactively identify risks and opportunities, challenge assumptions where needed, and recommend actions to improve outcomes
• Translate complex financial and operational questions into clear analyses, insights, and recommendations for Finance and non-Finance audiences
• Support strategic planning processes, helping partners evaluate investments, prioritize initiatives, and align decisions with company goals
• Improve planning processes, team workflows, and reporting approaches to increase consistency, efficiency, and decision usefulness
• Translate departmental and Finance priorities into clear team plans; manage competing demands by setting expectations, monitoring progress, and addressing risks early
• Lead ad-hoc analyses to support strategic initiatives and leadership priorities, directing the work of individual contributors and ensuring quality and rigor

Requirements

• 8+ years of total experience in a financial analytical role such as strategic finance, FP&A, corporate finance, investment banking, private equity, or accounting
• 5+ years of experience in FP&A or a comparable finance role in a fast-paced environment
• 2+ years managing people, including responsibility for developing individual contributors, setting expectations, and owning outcomes delivered through a team
• Strong business partnership experience with senior functional leaders, ideally in R&D or Operations
• Expertise in financial modeling and reporting with advanced Excel proficiency
• Strategic mindset with strong problem solving and consistent delivery
• Experience with FP&A systems and tools such as Planful or similar platforms is a plus
• Excellent communication and presentation skills
• Strong influencing and collaboration skills, with the ability to work effectively across functions and levels of the organization
• Relevant industry exposure in technology, healthcare, and/or consumer marketplaces is a plus

Benefits

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging

Pay

NYC Base Salary Range $150,000—$200,000 USD

About Us

Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience.

Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.