Senior Manager, Financial Operations

About the role

We are seeking a Senior Manager of Financial Operations to transform and lead our end-to-end Order-to-Cash (O2C) function, including invoicing, credit, collections, and cash application. This role goes beyond operational execution—it is accountable for building and scaling how the company converts revenue into cash. You will partner with Sales, Operations, and Finance & Accounting leadership to eliminate friction in the quote-to-cash lifecycle, improve customer experience, and materially enhance cash flow and working capital performance. This role is ideal for a leader who thrives in cross-functional environments, drives change, and brings a strong systems + process transformation mindset.

Responsibilities

• Order-to-Cash Transformation
  • Transform the end-to-end O2C lifecycle (contract setup → invoicing → collections → cash application)
  • Identify and eliminate structural inefficiencies impacting billing accuracy, speed, and cash conversion
  • Drive operating model changes that align Finance, Sales, and Operations workflows
  • Lead the evolution toward scalable, automated, and standardized processes
• Cross-Functional Leadership & Influence
  • Act as the central point of accountability for O2C performance across the business
  • Partner with Sales leadership on:
    • Contract quality and enforceability
    • Deal structures that optimize both growth and cash flow
  • Align with Customer Success on:
    • Dispute resolution, renewals, and customer billing experience
  • Work with Revenue Operations on:
    • Billing models, pricing constructs, and system capabilities
  • Influence stakeholders without direct reporting authority
• Cash Flow & Working Capital Performance
  • Own and materially improve:
    • DSO (Days Sales Outstanding) & DTI (Days to Invoice)
    • Throughput
    • Past due AR, collections effectiveness
  • Drive toward real-time visibility into AR and cash metrics
  • Partner with treasury to implement rigor in forecasting cash collections and identifying risk early
  • Establish accountability frameworks tied to business unit performance
• Credit & Risk Strategy
  • Redesign credit policies to reflect customer segments and growth strategy
  • Balance revenue growth vs. risk exposure
  • Implement proactive monitoring of customer health, payment behavior, and risk signals

Qualifications

• 8-10 years in financial operations, AR, or order-to-cash management roles
• Demonstrated track record of transforming and scaling O2C functions (not just managing) using systems and data
• Experience operating in cross-functional, matrixed environments
• Strong expertise across:
  • Billing & invoicing
  • Credit & collections
  • Working capital optimization
• Proven ability to influence Sales and business leaders credibly

Critical Capabilities

• Operator + architect: Can both execute and design systems/processes
• Enterprise influencer: Drives change without formal authority
• Data-driven: Uses metrics to diagnose issues and drive accountability
• Systems thinker: Understands upstream/downstream impacts across the revenue lifecycle
• Background working closely with Revenue Ops or commercial teams

Success in the First 12–18 Months

• Measurable improvement in DSO, DTI and cash collections
• Reduction in billing errors and disputes
• Implementation of scalable, automated O2C processes
• Strong alignment and accountability across Sales, Operations, and Finance
• Increased visibility and predictability in cash forecasting

Why This Role Matters

This role sits at the intersection of:

• Revenue realization (not just revenue recognition)
• Cash flow and liquidity
• Operational scalability

Be a part of an innovative team shaping the grid of the future through advanced energy intelligence. For more than half a century, Electric Power Engineers (EPE) has partnered with power and energy clients across the globe, providing consulting expertise and energy intelligence software solutions for complex engineering and grid modeling challenges. As leaders in the renewables space, we are focused on building a modern, secure, and resilient grid. Join us in making an impact on the communities we serve and the environment in which we live.

Benefits

• Comprehensive health and wellness benefits including medical, dental, and vision with 100% premium coverage for you
• Generous PTO and paid holidays
• MyShare Employee Ownership Program
• Work with industry leaders
• 401K, up to a 4% match (100% vested from day 1)

Location

This position will be located in Austin, Texas.

Schedule

Occasional travel may be needed (10% or less).