Senior Manager, Financial Consultants
GuideStone Financial Resources · Dallas, TX · 1 wk ago
HybridFinanceFull-time
What We Offer You!
We offer employees a generous benefits package, flexible work schedules, the opportunity to be involved in community outreach, and tuition reimbursement.
What You'll Do:
- Functional Leadership & Performance Ownership
- Lead and develop a team of financial consultants to achieve defined business objectives related to member engagement and retention
- Establish performance expectations, service standards, and accountability measures aligned to organizational goals
- Monitor and manage performance outcomes, identifying trends and taking action to improve results
- Operational & Business Management
- Oversee the execution of financial consultant activities to ensure consistency, quality, and efficiency across member interactions
- Make operational decisions within defined business objectives to optimize resource allocation, outreach effectiveness, and service delivery
- Drive consistency in processes, workflows, and service models to improve member experience and outcomes
- Strategic Execution & Business Alignment
- Translate business strategies into actionable plans for the financial consultant function
- Partner with cross-functional teams to align priorities and ensure successful execution of enterprise initiatives
- Continuous Improvement & Insight Generation
- Identify and implement opportunities to improve processes, enhance effectiveness, and increase impact of financial consultant activities
- Utilize data and performance insights to guide decision-making and recommend improvements to leadership
- Contribute to the evolution of engagement strategies through front-line insights and operational feedback
What You'll Need
- 5+ years of relevant people leadership experience in financial services or client engagement roles
- Bachelor’s degree or equivalent work experience required
- Series 6 and 63 securities license or ability to obtain within 6 months
- Experience leading and developing teams to achieve business objectives
- Strong understanding of financial products, services, and applicable regulations
- Ability to manage complex situations and competing priorities with sound judgment
- Strong communication, organizational, and interpersonal skills