Senior Manager, External Engagement, Global Road Safety

Key job responsibilities

• Team Leadership & Development
• Build, lead, and develop a team of engagement and communications professionals, setting clear goals and fostering a culture of ownership, high standards, and continuous learning.
• Coach and develop team members through regular feedback, mentorship, and stretch assignments that grow capabilities and career trajectories.
• Attract and retain top talent; build a team that reflects diverse perspectives and experiences relevant to a worldwide mandate.
• External Safety Communications & Thought Leadership
• Develop and execute a worldwide strategy to proactively share Amazon's on-road safety performance, innovations (e.g., advanced driver-assistance systems, collision avoidance technology, telematics, driver training programs), and outcomes with media, industry groups, policymakers, and the public.
• Position Amazon as a global leader in commercial fleet safety through earned media, published research, keynote presentations, and executive thought leadership.
• Translate complex safety data, such as collision rates, incident trends, and technology adoption metrics into accessible, persuasive narratives for diverse audiences, from legislative briefings to press releases to global safety conferences.
• Public Policy & Regulatory Engagement
• Identify, shape, and advocate for public policies that improve road safety for commercial drivers and the general public worldwide.
• Partner with Public Policy to best represent Amazon in rulemaking proceedings, public consultations, industry working groups, and legislative forums. Provide clear, confident guidance in situations of high ambiguity.
• Industry Partnerships & Coalition Building
• Forge and sustain alliances with road safety advocacy organizations, academic institutions, industry associations, think tanks, and peer companies to advance shared safety objectives.
• Lead and participate in multi-stakeholder initiatives that accelerate best-practice adoption across the commercial fleet industry.
• Identify and pursue opportunities for joint research, data sharing, and co-investment in road safety outcomes.
• Cross-Functional Strategy & Coordination
• Partner with Amazon's Safety and Operations teams to ensure external engagement is rooted in operational reality and data integrity.
• Coordinate with Public Relations, Legal, and Public Policy to align messaging across geographies and business units — ensuring consistency and leveraging the experiences of the broader team.
• Provide strategic communications counsel to senior Amazon leaders on road safety matters, including both proactive opportunities and reactive/issues management scenarios.
• Measurement & Continuous Improvement
• Define success metrics for external safety engagement — media sentiment, policy outcomes, coalition growth, brand perception — and report progress to senior leadership.
• Continuously refine strategy based on data, stakeholder feedback, and evolving industry dynamics.

A day in the life

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Basic Qualifications

• Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
• Experience in verbal and written communication for executive level leaders
• Bachelor's degree in public policy, communications, political science, law, or a related field.
• 10+ years of experience in public affairs, public policy, government relations, corporate communications, or safety/transportation advocacy — with increasing levels of responsibility.
• 3+ years of experience managing and developing teams, with a demonstrated ability to hire, coach, and grow talent while maintaining high performance standards.
• Demonstrated experience developing and executing external engagement strategies that influence policy outcomes or shape public narratives for a large, complex organization.
• Track record of building and managing relationships with government officials, regulators, legislators, or senior external stakeholders.
• Background working across multiple geographies and cultures; comfort operating in a matrixed, global organization.
• Willingness to travel domestically and internationally based on business need.

Preferred Qualifications

• Master's degree or JD in public policy, law, communications, transportation, or a related field.
• 15+ years of relevant experience, including time in transportation, logistics, fleet safety, or related industries.
• 5+ years of people management experience, including building teams from scratch or scaling functions in a high-growth environment.
• Direct experience influencing legislation or regulation at the federal/national or state/provincial level in one or more countries.
• Experience translating technical or operational data (e.g., safety metrics, engineering concepts) into compelling external-facing narratives.
• Existing relationships with road safety advocacy organizations, transportation regulators, or industry associations.
• Issues management and crisis communications experience related to safety, transportation, or operations.
• Demonstrated ability to manage complex projects with high ambiguity, exercise high judgment in narrow time frames, and operate with the highest levels of ethical conduct, confidentiality, and integrity.