Senior Manager, Enterprise Technology Partnerships & AI Integration

Position Summary

The Senior Manager, Enterprise Technology Partnerships & AI Integration is responsible for building the organization's capacity to develop and execute B2B technology partnerships that expand the reach, application and enterprise value of the organization's intellectual property. This is the primary mandate of the role: moving the organization from content provider to trusted enterprise input across learning platforms, EHS software, compliance tools and AI-enabled applications. The role is also responsible for identifying and deploying AI tools and agents that strengthen internal operations, staff workflows and organizational productivity.

Duties And Responsibilities

• Lead the implementation of the organization's B2B technology partnership, AI enablement, and enterprise integration strategies to advance organizational priorities, market relevance, and growth objectives.
• Identify, evaluate, and operationalize opportunities to integrate the organization's intellectual property, expertise, and content into external technology ecosystems, B2B platforms, and enterprise solutions that expand business value and organizational reach.
• Lead internal AI operations through the planning, piloting, adoption, and optimization of AI enabled solutions, ensuring effective workflow integration, staff enablement, knowledge transfer, and sustainable execution.
• Collaborate cross functionally to translate business needs, technical requirements, and organizational expertise into scalable B2B partnerships, enterprise integrations, and operational solutions.
• Evaluate, implement, and sustain AI enabled tools, workflows, and automation opportunities that improve operational efficiency, enterprise capabilities, and external business and customer value.
• Establish and maintain governance, risk management, and operational readiness for B2B technology partnerships, AI solutions, and enterprise integrations to ensure responsible, secure, and sustainable implementation.
• Serve as a liaison between business and technical stakeholders to support requirements gathering, solution design, implementation planning, enterprise adoption, and organizational readiness.
• Lead B2B partnership implementation activities, pilot initiatives, technical due diligence, onboarding activities, and enterprise relationship enablement to advance strategic and business objectives.
• Monitor emerging technologies, market trends, customer needs, and leading practices to identify opportunities for innovation, operational improvement, enterprise growth, and expanded business applications.
• Develop and maintain tools, documentation, processes, training, and capability building resources that strengthen internal AI fluency, organizational readiness, scalable execution, and enterprise solution delivery.
• Establish and monitor performance measures, reporting mechanisms, and continuous improvement efforts to evaluate partnership effectiveness, adoption, operational outcomes, and business impact.

Required Knowledge/Skills/Abilities

• Strong understanding of how technology platforms, SaaS ecosystems, APIs, content systems and AI enabled applications can support enterprise level product and service delivery.
• Demonstrated ability to connect technical capabilities to business strategy, revenue opportunities and operational execution.
• Knowledge of AI concepts and practical applications, including retrieval, content intelligence, prompt orchestration, knowledge systems and responsible AI use in mission driven environments.
• Hands on experience working with enterprise AI agent platforms, specifically Microsoft Copilot (M365/Teams), Salesforce Einstein or Agentforce, ChatGPT and/or Claude, including configuring agents, designing prompts, evaluating output quality and assessing appropriate use cases for each platform.
• Able to translate complex technical topics for non-technical stakeholders and translate business needs into actionable technical requirements.
• Strong partnership development and relationship management skills with both internal leaders and external technology organizations.
• Ability to evaluate opportunities involving content licensing, integration models, vendor/partner fit and technical feasibility.
• Strong project management, process design and cross-functional coordination skills.
• Ability to interpret, support and contribute to contracts, scopes of work, data rights, licensing terms and partnership documentation.
• Strong written and verbal communication skills, including the ability to present complex ideas to staff, vendors, corporate partners and organizational leaders.
• Proactive, adaptable and comfortable working in ambiguity while helping define new organizational capability.

Required Education And Experience

• Bachelor's degree in information technology, business, data/analytics, engineering, digital product management, instructional technology or a related field required.
• Master's degree preferred.
• 7+ years of progressively responsible experience in technology strategy, digital product integration, SaaS partnerships, enterprise systems, AI enabled solutions or related fields.
• Experience working across both business and technical teams to deliver cross-functional initiatives.
• Experience in a professional association, nonprofit, standards-based, education or mission-driven organization preferred.
• Experience with AI strategy, content/knowledge systems or enterprise solution design strongly preferred.
• Experience leading technology-driven organizational change initiatives, including planning and executing stakeholder communication, staff training and adoption strategies that move teams from current state processes to new ways of working.
• Demonstrated hands-on experience deploying AI tools or automation in an organizational setting, including configuring agents or workflows, developing and integrating them into business processes.