Senior Manager, Engineering

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.

About the role

In this position, you’ll lead a broad team of Partners focused on engineering, third-party integrations, and platform creation. You’ll use your strong engineering and execution-focused background to oversee the delivery of software solutions, understand the software development process, and coach your team to high levels of quality and delivery. You’ll also play a key role in the professional development of your direct reports.

Responsibilities

• Lead multiple engineering teams in coordination with VP, Technology to support our growing business needs.
• Participate in broad technology strategy in collaboration with other leaders across Direct Supply.
• Build, grow, and lead a team of technology and engineering professionals focused on developing scalable, reliable, and cost-efficient products and platforms for Direct Supply.
• Deliver software programs on-time and on-budget with high quality.
• Facilitate relationships with external customers and coordinate work with their technology teams.
• Establish and maintain a culture of team mentorship to build and continually strengthen core competencies in craftsmanship, platforms, and architecture.
• Ensure teams meet project commitments across all areas on time, with quality, and within budget.
• Balance resources and grow capabilities of the team to deliver business value.
• Deliver Technology Platforms for use across Direct Supply.
• Understand the business environment and align project goals and team to deliver on business outcomes.
• Serve as a technical liaison between development teams and business stakeholders.
• Maintain an understanding of the technology and development process of the team, to speak about quality at a deep level.
• Provide oversight of the development process in conjunction with Development Leads, Architects, and Systems Analysts.
• Prioritize efforts to reduce operational load, merge and eliminate projects that do not align to business goals, and align teams around skill/focus areas for productivity.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or Computer Engineering.
• 6+ years of IT and Software Engineering work experience including software design and development.
• 1+ years of experience leading technical professionals and software development teams.
• Experience leading in a large technology platform and/or large organization.
• Experience with software and database design concepts.
• Strong technical experience in .NET, Web, and Mobile development as well as object-oriented design and coding skills (C++ and/or Java).
• Track record of successful technology introduction and process improvement.

Skills

• Leads & Inspires Partner Owners: Energizes a team of Technology talent, creating an environment that draws in and grows top talent. Actively engages and develops Partners to perform their best and achieve their career goals.
• Technology Proficient: Clearly understands the software development process and Agile methodologies and applies skills to meet scope, schedule, cost, and quality goals.
• Leads Through Change and Ambiguity: Leads with vision and agility during periods of growth, disruption, and uncertainty. Advocates for change while bringing the team along and navigating through uncertainty to prioritize focus for the team.
• Champions Innovation: Seeks out and adopts innovative new approaches and tech-enabled solutions to create value and transform work.
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• Fosters Inclusion & Diversity and Wellbeing: Acts as an advocate for and supports the wellbeing of all Partners. Willingly invites, acknowledges, and values different ideas. Encourages inclusion and diversity through word and action.
• Drives Accountability & Results: Delivers quality and timely outcomes, driving business results through the team. Provides clear expectations and ensures follow-through.
• Effective Communicator: Delivers timely and helpful communication to teams and stakeholders. Provides clarity on decisions, ties back to the business, and outlines any actions or deliverables that are needed.

Additional Experience

• Experience leading delivery on large-scale projects.
• Experience with distributed (multi-tiered) platforms, algorithms, and relational databases.
• Experience with leading technology teams developing platforms for use by external customers.
• Experience with managing support request ticket queues and transforming recurring requests into automated workflows.

Benefits

Generous benefit package available.

This job is to be performed in the location listed.