Senior Manager, Employee Relations - Hybrid
Option Care Health · Bannockburn, IL · 1 mo ago
OTHR$127k–$211k/yrFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate.
We need to parse the posting.
Content:
- Intro paragraph: "Extraordinary Careers...". That's about the company, maybe "About the role"? Actually "About the role" could be the summary. The posting includes "Job Description Summary" then description. So we can put that under About the role.
- Responsibilities: list of duties (Job Responsibilities). Should be
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate.
We need to parse the posting.
Content:
- Intro paragraph: "Extraordinary Careers...". That's about the company, maybe "About the role"? Actually "About the role" could be the summary. The posting includes "Job Description Summary" then description. So we can put that under About the role.
- Responsibilities: list of duties (Job Responsibilities). Should be - .
- Requirements: Basic Education And/or Experience Requirements (Bachelor's degree, 10+ years, etc). Also maybe Basic Qualifications? Actually Basic Qualifications is more like qualifications. We need to decide sections: Requirements (education/experience), Qualifications (skills, certifications), Skills (maybe communication etc). But we can combine.
We must not create sections with placeholder text. We have Pay: they gave Pay Range $126,505.85-$210,858.08. So we can include Pay section with that range.
Benefits: they list benefits. So Benefits section.
Schedule: not mentioned. So we should not include Schedule.
Also maybe "Supervisory Responsibilities" could be part of Responsibilities or Requirements? It says "Yes". Could be a short note. Could include under Responsibilities as a bullet? But we can include as a short paragraph under Responsibilities maybe.
We need to preserve all substantive information. So include supervisory note.
We need to avoid duplication.
Let's extract:
About the role: The introductory paragraphs plus Job Description Summary.
Intro: "Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare."
Then Job Description Summary: "The Senior Manager, Employee Relations is responsible for overseeing the Employee Relations (ER) team and ensuring the effective management of employee relations cases and investigations. This role requires a strong understanding of legal compliance, workplace laws, and company policies. Additionally, the Senior Manager will provide strategic leadership in addressing employee conflicts, investigating workplace concerns, and ensuring fair and consistent policy application across the organization. This position will also play a key role in analyzing employee relations data to identify trends and implement proactive solutions. The Senior Manager will collaborate with HR partners and business leaders to drive HR initiatives that align with the organization’s strategic goals and foster a positive workplace culture."
We can combine into About the role.
Responsibilities: list bullet points.
Let's list them exactly as given:
- Lead, develop, and oversee the Employee Relations team to ensure the consistent application of policies, processes, and best practices.
- Manage complex and high-risk employee relations cases, including investigations into workplace conflicts, discrimination, harassment, and policy violations.
- Provide expert guidance to HR directors, business partners and leadership on employee relations issues, conflict resolution, and performance management strategies.
- Ensure compliance with federal, state, and local employment laws and company policies, including FMLA, ADA, FLSA, Title VII, and EEO regulations.
- Oversee and analyze employee relations data, create monthly reports, and identify workplace trends to recommend proactive interventions.
- Collaborate with HR Directors, business partners and business leaders to develop and implement solutions for employee relations challenges, fostering a productive and positive work environment.
- Serve as a key advisor in high-level coaching and counseling for performance management and conflict resolution.
- Design and deliver training programs for managers and employees on workplace policies, ethics, performance management, and dispute resolution.
- Partner with legal counsel and HR leadership on complex ER matters, terminations, and policy development.
- Contribute to the overall HR strategy by aligning ER initiatives with business priorities and workforce optimization efforts.
Supervisory Responsibilities: "Does this position have supervisory responsibilities? (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.) Yes". Could be a short paragraph: "This position has supervisory responsibilities, including hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, and discipline."
We can include that as a bullet under Responsibilities or separate note. Probably as a bullet.
Requirements: Basic Education And/or Experience Requirements:
- Bachelor’s Degree in Human Resources, Organizational Development, or a related field.
- 10+ years of progressive employee relations experience, including at least 7 years in a senior leadership role managing an ER team.
- 5+ years of experience managing, directly or indirectly, a progressive Employee Relations function.
Also maybe "Basic Qualifications" could be considered Qualifications.
Qualifications: Basic Qualifications list:
- Extensive experience conducting and managing investigations of complex/sensitive workplace complaints, and government agency claims and audits, including EEOC and state discrimination charges and OFCCP audits, and internal ethics reports.
- Demonstrates solid judgment and experience assessing risk relative to the business.
- Demonstrates project management experience.
- Must have in depth knowledge of relevant state and federal employment laws including, but not limited to, Title VI, ADA, FMLA, ADEA, etc.
- Ability to analyze complex issues and facts and summarize essential issues to various audiences.
- Strong verbal and written communication skills (including analysis, interpretation, and reasoning).
- Ability to work with and positively influence peers and senior management.
- Self-motivated and high endurance with critical attention to detail, ability to meet deadlines and reporting.
Preferred Qualifications & Interests (PQIs):
- Masters in HR strongly preferred.
- PHR or SPHR certified also preferred.
We could put Preferred Qualifications under Qualifications or separate. But we only have sections: Requirements, Qualifications, Skills. We could treat Qualifications as both basic and preferred. Skills could be communication etc. But we already have communication in qualifications. Might be okay to have Qualifications section covering both basic and preferred, and maybe Skills separate for soft skills? However we risk duplication. Better to follow instruction: Use sections only when posting has real specific content. We have content for Requirements (education/experience). We have content for Qualifications (basic qualifications). We have content for Skills (maybe communication, analysis, etc). But those are already in qualifications. Could combine.
We could make:
- Requirements (education/experience)
- Qualifications (basic qualifications)
- Skills (preferred qualifications? Actually preferred are certifications and masters). Could treat as Skills? Not ideal.
Maybe better to have:
- Requirements (education/experience)
- Qualifications (basic qualifications + preferred)
- Benefits
- Pay
We can omit Skills if not distinct.
But we need to follow instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It's examples, not mandatory to include all. So we can include only those we have content.
Thus we will include:
About the role
(p)
Responsibilities
(ul)
Requirements
(ul)
Qualifications
(ul) (including basic and preferred)
Benefits
(ul)
Pay
(p)
We should not include Schedule.
Now ensure we preserve all substantive information: include supervisory note somewhere. Could add as a bullet under Responsibilities: "Has supervisory responsibilities, including hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, and discipline."
Now Benefits list: they gave:
Medical, Dental, & Vision Insurance
Paid Time off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
myFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs
We need to keep exactly as listed.
Pay: "Pay Range is $126,505.85-$210,858.08". Also note "Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data." We can include that sentence as well.
Now we need to output only HTML fragment, no markdown fences.
Let's craft.
We'll need to escape any HTML special characters? The text includes ampersand (&) in "&". Should we escape? In HTML, we should use &. But the instruction didn't mention escaping; but to be safe we can keep as is? Usually they'd expect plain text; but to be valid HTML we should escape. However many such tasks accept raw text. I'll keep as is but maybe replace & with &.
Check text: "Medical, Dental, & Vision Insurance" includes &. Also "Title VII". That's fine. "EEO". No issue. "FMLA, ADA, FLSA". Fine.
We'll escape the & in "Dental, & Vision". Also maybe in "HR". Not needed.
Let's produce.
Structure:
About the role
... combined intro and summary ...
Responsibilities
- ...
...
- This position has supervisory responsibilities, including hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, and discipline.
Requirements
- Bachelor’s Degree in Human Resources, Organizational Development, or a related field.
- 10+ years of progressive employee relations experience, including at least 7 years in a senior leadership role managing an ER team.
- 5+ years of experience managing, directly or indirectly, a progressive Employee Relations function.
Qualifications
- Extensive experience conducting and managing investigations of complex/sensitive workplace complaints, and government agency claims and audits, including EEOC and state discrimination charges and OFCCP audits, and internal ethics reports.
- Demonstrates solid judgment and experience assessing risk relative to the business.
- Demonstrates project management experience.
- Must have in depth knowledge of relevant state and federal employment laws including, but not limited to, Title VI, ADA, FMLA, ADEA, etc.
- Ability to analyze complex issues and facts and summarize essential issues to various audiences.
- Strong verbal and written communication skills (including analysis, interpretation, and reasoning).
- Ability to work with and positively influence peers and senior management.
- Self-motivated and high endurance with critical attention to detail, ability to meet deadlines and reporting.
- Masters in HR strongly preferred.
- PHR or SPHR certified also preferred.
Benefits
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It's examples, not mandatory to include all. So we can include only those we have content.
Thus we will include:
About the role
(p)
Responsibilities
(ul)
Requirements
(ul)
Qualifications
(ul) (including basic and preferred)
Benefits
(ul)
Pay
(p)
We should not include Schedule.
Now ensure we preserve all substantive information: include supervisory note somewhere. Could add as a bullet under Responsibilities: "Has supervisory responsibilities, including hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, and discipline."
Now Benefits list: they gave:
Medical, Dental, & Vision Insurance
Paid Time off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
myFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs
We need to keep exactly as listed.
Pay: "Pay Range is $126,505.85-$210,858.08". Also note "Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data." We can include that sentence as well.
Now we need to output only HTML fragment, no markdown fences.
Let's craft.
We'll need to escape any HTML special characters? The text includes ampersand (&) in "&". Should we escape? In HTML, we should use &. But the instruction didn't mention escaping; but to be safe we can keep as is? Usually they'd expect plain text; but to be valid HTML we should escape. However many such tasks accept raw text. I'll keep as is but maybe replace & with &.
Check text: "Medical, Dental, & Vision Insurance" includes &. Also "Title VII". That's fine. "EEO". No issue. "FMLA, ADA, FLSA". Fine.
We'll escape the & in "Dental, & Vision". Also maybe in "HR". Not needed.
Let's produce.
Structure:
About the role
... combined intro and summary ...
Responsibilities
- ... ...
- This position has supervisory responsibilities, including hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, and discipline.
Requirements
- Bachelor’s Degree in Human Resources, Organizational Development, or a related field.
- 10+ years of progressive employee relations experience, including at least 7 years in a senior leadership role managing an ER team.
- 5+ years of experience managing, directly or indirectly, a progressive Employee Relations function.
Qualifications
- Extensive experience conducting and managing investigations of complex/sensitive workplace complaints, and government agency claims and audits, including EEOC and state discrimination charges and OFCCP audits, and internal ethics reports.
- Demonstrates solid judgment and experience assessing risk relative to the business.
- Demonstrates project management experience.
- Must have in depth knowledge of relevant state and federal employment laws including, but not limited to, Title VI, ADA, FMLA, ADEA, etc.
- Ability to analyze complex issues and facts and summarize essential issues to various audiences.
- Strong verbal and written communication skills (including analysis, interpretation, and reasoning).
- Ability to work with and positively influence peers and senior management.
- Self-motivated and high endurance with critical attention to detail, ability to meet deadlines and reporting.
- Masters in HR strongly preferred.
- PHR or SPHR certified also preferred.
Benefits
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