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Senior Manager, Donor Engagement, Analytics & Strategy

COPD Foundation · United States · 4 days ago
RemoteRemoteAnalyst$80k–$95k/yrFull-time

Position Overview

The COPD Foundation is seeking a Senior Manager, Donor Engagement, Analytics & Strategy to lead the organization’s donor pipeline strategy, analytics, and digital engagement efforts. Reporting to the Chief Philanthropy Officer, this role will oversee donor journey development, engagement analysis, and pipeline optimization.

Key Responsibilities

  • Design and manage the Foundation’s end-to-end donor pipeline, from first-time digital, tribute, and peer-to-peer donors through mid-level, major, and planned giving readiness.

  • Establish clear donor tiers, movement criteria, and handoff points between digital, mid-level, major, and planned giving efforts.

  • Develop and manage systematic conversion strategies for tribute donors and other one-time digital donors.

  • Build and manage a structured mid-level donor strategy, including segmentation, stewardship pathways, and upgrade modeling.

  • Serve as the philanthropy department’s lead for donor analytics, prospect intelligence, and pipeline strategy.

  • Leverage donor insights and engagement data to surface opportunities to improve retention, guide cultivation and stewardship strategies, and build meaningful pathways for sustained donor involvement while providing the insights, processes, and strategic direction needed to support fundraising growth and future major and planned giving opportunities.

Professional & Personal Competencies

  • Strong analytical skills with the ability to translate data into actionable fundraising strategies.

  • Excellent written and verbal communication skills.

  • Demonstrated success working collaboratively across cross-functional teams.

  • Proven ability to interpret data and translate it into actionable insights that inform strategy.

  • Demonstrated systems-thinking approach to problem-solving and process optimization.

  • Highly developed attention to detail with the ability to connect execution to strategic goals.

  • Proven success working in a lean, fully virtual environment with a high degree of autonomy.

Education & Experience

  • 5 - 8 years of experience in nonprofit fundraising, advancement services, donor analytics, or pipeline strategy required.

  • Bachelor's degree in Business Administration, Nonprofit Management, Analytics, or related field required.

  • Demonstrated experience building or managing donor pipelines, segmentation strategies, or digital donor journeys required.

  • Proficiency with CRM systems and donor databases, and experience working with Blackbaud platforms, including RE NXT, ResearchPoint, Luminate Online, and/or TeamRaiser required.

  • Experience with planned giving lead pipelines and digital planned giving tools (e.g., FreeWill) preferred.

  • Familiarity with prospect research and wealth screening methodologies preferred.

  • Experience supporting mid-level donor or digital-to-major donor conversion programs preferred.

  • Experience working in healthcare, research, or national nonprofit organizations preferred.

Success Indicators (First 12–24 Months)

  • Increased donor retention and repeat giving rates.

  • Clear, measurable donor movement between defined giving tiers.

  • Growth in qualified major and planned giving prospect pools.

  • Actionable dashboards and documented pipeline processes.

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