Senior Manager, DDI Platform

About the role

Vanguard is seeking a Senior Manager, DDI Platform to join our team. This role is available in Dallas, TX, US, Scottsdale, AZ, US, Charlotte, NC, US, and Wayne, PA, US. The position is hybrid and open to remote work.

Core Responsibilities

• Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Oversees the network team, which provides network services, including designing, installing, configuring, and integrating new network technologies. Ensures network installations meet standards and align with the divisional strategy.
• Manages the resolution of the most complex issues elevated from Support Center and Technical Services groups. Ensures problem identification, escalation, and resolution occurs in an expedient manner on all platforms.
• Oversees the implementation and maintenance of policies and procedures, system monitoring and automation, and troubleshooting activities. Identifies opportunities for continuous improvement. Ensures the maintenance of the telecom network documentation repository.
• Participates in the development of short and long term department goals. Implements operational plans to achieve department objectives. Ensures service level commitments are clearly understood to meet business needs.
• Manages the testing, evaluation, and selection of vendor products and manages relationships with vendors.
• Ensures compliance with Information Technology and Information Security policies and procedures within the team, and ensures deliverables meet Information Security Requirements.
• Manages the team responsible for enterprise DDI architectures, including authoritative, recursive, and hybrid DNS models.
• Provides tactical and strategic leadership for global traffic management (GTM) solutions, including Akamai GTM, and their integration with enterprise DNS platforms.
• Enforces standards for DNS, DHCP, and IP address management (DDI) resiliency, availability, scalability, and performance to support critical enterprise and customer facing applications.
• Manges and operates the team responsible for DDI architectures, including DNS views, zone design, delegation models, DHCP scopes, IPAM workflows, and role based access controls.
• Ensures DDI and traffic management architectures support disaster recovery, geo redundancy, application failover, and automation driven recovery scenarios.
• Enforces patterns for secure DNS architectures, including DNS security controls, segmentation, and integration with enterprise security and zero trust initiatives.
• Leads the integration of DDI platforms with automation and orchestration tools, enabling API driven DNS/IP lifecycle management and infrastructure as code workflows.
• Parsners with network, application, cloud, and security teams to ensure DDI designs align with enterprise reliability, security, compliance, and operational governance objectives.
• Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum of ten years related work experience. Network experience preferred.
• Undergraduate degree in a related field or the equivalent combination of training and experience. Graduate degree preferred.
• Strong working knowledge of DNS architecture, DDI services (DNS, DHCP, IPAM), and enterprise DNS operations.
• Management experience governing network platforms for enterprise scale deployments.
• Experience maintaining global traffic management solutions, including Akamai GTM, and their interaction with enterprise DNS ecosystems.
• Knowledge of DNS automation, API driven provisioning, and lifecycle management in large scale environments, including understanding of IaC pipelines.

Special Factors

Sponsorship: Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Our Commitment to You

Vanguard takes the same long-term view of your success—at work and in life—with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life:

• Financial wellness: We’re committed to enabling your financial success and provide competitive offers and programs.
• Physical wellness: We’re committed to providing benefits that support your physical health and wellness.
• Personal wellness: We’re committed to providing resources that help support the full scope of your life.

Our Commitment to Equal Employment Opportunity

Vanguard is an equal opportunity employer. Vanguard is committed to providing all crew members a working environment that is free from discrimination, prejudice and bias. Through this Equal Employment Opportunity (EEO) Policy, Vanguard reaffirms its commitment to equal employment opportunity for all applicants and crew members without regard to race, color, national origin or ancestry, religion, gender, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran or military status. In addition, Vanguard prohibits discrimination based on genetic information, as well as any other characteristic protected by federal, state or local law.

Empowered to learn, grow, and thrive

• Rajesh D.: “Over the past 24 years, I’ve had the privilege of being part of Vanguard that is truly client-owned. What makes this place exceptional is its culture of niceness and collaboration. It’s more than just a job; it’s a place where you can grow, make meaningful contributions, and be part of a supportive, inclusive community. Every day, I am inspired by the dedication of my colleagues and the genuine care we have for our clients. Vanguard is where I and my work truly matters and where one can build a rewarding and fulfilling career.”
• Akua A.: “I discovered my niche in cybersecurity at Vanguard through a combination of IT roles and the Technology Leadership Program. My initial IT roles provided me a solid technical foundation, while the leadership program offered exposure to various facets of technology and strategic thinking. The highly collaborative environment at Vanguard, combined with access to cutting-edge technology and continuous learning opportunities, solidified my commitment to cybersecurity. This specialization not only leverages my skills and interests but also provides a profound sense of purpose, knowing that my work directly contributes to the safety and trust of our clients.”
• Diane T.: “What has always stood out to me about Vanguard is the people, our crew. Throughout my Vanguard journey, I’ve gotten a chance to explore various roles in security which has helped me navigate my career, and I have had the opportunity to work with the most incredible, supportive team members and leaders who truly care about me. Vanguard is truly the best place to work.”
• Kelly P.: “When I was seeking an employer, I was looking for somewhere I could grow, be challenged, collaborate with others who encourage diversity of thought and innovation, and do purposeful, value-driven work that truly makes a difference. I am fortunate to not only have found that during my tenure at Vanguard, but also to find a place where I can build a long and engaging career, experience many milestones (like earning an MBA, getting married, and starting a family), and mentor others who are seeking to do the same. Our mission, combined with our distinctive culture and an encouragement to learn continuously has given me a great opportunity to develop in ways I never imagined!”
• Megan M.: “Vanguar