Jobs · Information Technology · California

Senior Manager, Data Engineering

RingCentral · Belmont, CA · 1 mo ago
Information Technology$190k–$232k/yrFull-time

About the role

RingCentral is seeking a Senior Manager of Data Engineering to lead a team of data engineers responsible for building and scaling the data infrastructure that powers the company's revenue platform. This role owns the design, development, and delivery of a revenue data mart into a reliable, well-governed source of truth for finance, sales, and executive reporting. This is a hands-on leadership position requiring technical direction-setting, mentoring, and close partnership with Finance, Revenue Operations, Analytics, and Product stakeholders.

What You'll Do

  • Lead, mentor, and grow a team of data engineers spanning junior to senior levels, including hiring and performance management
  • Own the technical strategy and roadmap for the revenue data mart, supporting revenue recognition, billing, forecasting, and executive reporting
  • Architect and oversee data pipelines integrating and transforming data across Hadoop, Oracle, Snowflake, AWS S3, and PostgreSQL
  • Ensure reliable data integration with business systems such as Marketo, Salesforce, Anaplan, and NetSuite, maintaining consistency across the revenue lifecycle
  • Partner with BI teams to structure the data mart for reporting and dashboarding in tools such as Tableau and Sigma
  • Identify opportunities to apply ML/AI techniques (e.g., anomaly detection, forecasting) to improve pipeline reliability and revenue insights
  • Drive engineering best practices: data modeling, ETL/ELT design, orchestration, testing, CI/CD, and data quality/observability
  • Partner with Finance, Revenue Operations, and Analytics to translate business requirements into scalable data solutions
  • Manage sprint planning, prioritization, and delivery using Agile/Scrum practices
  • Establish and enforce data governance, security, and compliance standards (e.g., SOX considerations)
  • Optimize pipeline performance and cost across on-prem (Hadoop, Oracle) and cloud (Snowflake, AWS) environments
  • Own incident management and root-cause resolution for pipeline issues impacting revenue reporting
  • Evaluate and introduce new tools and architectural patterns to modernize the data platform
  • Communicate progress, risks, and technical tradeoffs to senior leadership and non-technical stakeholders

Requirements

  • 10+ years of experience in data engineering, with 3+ years in a management or technical leadership role
  • Proven experience managing a team of data engineers across varying experience levels
  • Hands-on expertise with Hadoop ecosystem tools (Hive, Spark, HDFS), Oracle, Snowflake, AWS S3, and PostgreSQL
  • Strong background building data marts or warehouses, ideally supporting finance or revenue use cases
  • Deep understanding of ETL/ELT design, dimensional data modeling, and orchestration tools (e.g., Airflow, Control-M)
  • Solid grasp of SQL performance tuning and large-scale data processing
  • Experience with cloud data architecture and cost/performance optimization on AWS
  • Excellent stakeholder management skills across Finance, Analytics, and Engineering
  • Experience with Agile/Scrum delivery
  • Working knowledge of business systems that feed or consume revenue data, such as Marketo, Salesforce, Anaplan, and NetSuite
  • Familiarity with BI tools such as Tableau and Sigma, and how data mart design impacts downstream reporting
  • General knowledge of ML/AI concepts (e.g., predictive models, anomaly detection) and how they apply to data pipelines and analytics; hands-on ML development is not required

Preferred Qualifications

  • Experience with revenue recognition, billing systems, or subscription/SaaS revenue data
  • Familiarity with data governance, lineage, and cataloging tools
  • Experience with CI/CD for data pipelines (e.g., dbt, Jenkins, GitHub Actions)
  • Background in a high-growth SaaS or telecom environment
  • Experience migrating on-prem systems (Hadoop/Oracle) to cloud-native platforms (Snowflake/AWS)
  • Direct experience building integrations from Marketo, Salesforce, Anaplan, or NetSuite into a data warehouse
  • Experience incorporating ML/AI capabilities into data platforms, such as automated data quality checks or forecasting models

Team & Scope

  • Direct management of a team of data engineers (Junior to Senior level)
  • Primary mandate: build and maintain the data mart supporting RingCentral's revenue platform
  • Core technology stack: Hadoop, Oracle, Snowflake, AWS S3, PostgreSQL
  • Key connected business systems: Marketo, Salesforce, Anaplan, NetSuite, and other revenue-adjacent platforms
  • Downstream BI/reporting tools: Tableau, Sigma

Benefits

  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
  • 401K match and ESPP
  • Paid time off and paid sick leave
  • Paid parental and pregnancy leave
  • Family-forming benefits (IVF, Preservation, Adoption etc.)
  • Emergency backup care (Child/Adult/Pets)
  • Employee Assistance Program (EAP) with counseling sessions available 24/7
  • Free legal services that provide legal advice, document creation and estate planning
  • Employee bonus referral program
  • Debt refinancing assistance
  • Employee perks and discounts program

Pay

For hires in Belmont, CA, the compensation range is between $190,100 and $231,800 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Salary may vary depending on location, skills, and experience.

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