Senior Manager, Credit Card Compliance Advisor

About the Role

The Senior Manager, Credit Card Compliance Advisor performs a key risk management role in the second line of defense, ensuring corporate initiatives and processes comply with applicable laws and regulations. This role operates within the Compliance Management Program framework and is responsible for delivering quality results, providing compliance advice to lines of business as a subject matter expert, and executing or participating in corporate processes.

The Credit Card Compliance Advisor supports and advises on the following areas within the US Card business: Card Acquisitions, Campaign Eligibility, Ability to Pay, Credit Line Management, and Data Management. The role provides guidance on laws and regulations including, but not limited to, Regulation Z, Regulation B, FCRA, and UDAAP.

Responsibilities

• Identify potential internal and external risks relating to business initiatives and processes and provide guidance on remediation; escalate and facilitate with subject matter experts when necessary.
• Maintain subject matter expertise of applicable laws and regulations.
• Perform and review control assessments executed by peers for accuracy and adherence to test procedures.
• Evaluate Internal Audit, Regulatory Exam, and self-identified issues and events for compliance impacts.
• Provide effective challenge and guidance on compliance risks and support lines of business through various interactions and forum engagements.
• Advise lines of business on the application of Compliance requirements, such as new products, process development, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and changes in law or regulation.
• Assist lines of business in the development and maintenance of the Compliance Program, including monitoring, reporting, and training.
• Support lines of business through expert advice, influencing adjustments to processes, procedures, and controls.
• Perform UDAAP validations and reviews.
• Actively participate in compliance testing and third-party compliance.
• Maintain an expert understanding of the Compliance Risk Management Framework and applicable laws and regulations.
• Assist in capturing, maintaining, and analyzing compliance data to ensure consistency and adequate Compliance Risk Management.
• Participate in governance activities, including Compliance Requirements, Compliance Risk Assessments, Business Change Management (LAUNCH), Issue and Event Management, and others.
• Participate in reporting activities, including Monthly Business Reviews, Quarterly Compliance Reviews, and other reports used by Senior Leadership.
• Flexibility to travel to various Capital One locations as necessary.

Qualifications

Basic Qualifications

• Bachelor’s Degree or military experience.
• At least 5 years of experience in Compliance, Risk Management, Audit, or Legal.

Preferred Qualifications

• 7+ years of experience in Compliance, Risk Management, Audit, or Legal.
• Master’s Degree or J.D.
• Compliance certifications such as CRCM (Certified Regulatory Compliance Manager), ACAMS (Certified Anti-Money Laundering Specialists), or CIPP (Certified Information Privacy Professional).
• Strong knowledge of Credit Card Operations, Servicing, Systems, or Platforms.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Pay

The minimum and maximum full-time annual salaries for this role are listed below by location. Salaries for part-time roles will be prorated based on the agreed-upon number of hours to be regularly worked.

• Chicago, IL: $161,500 - $184,300
• McLean, VA: $177,700 - $202,800
• Richmond, VA: $161,500 - $184,300

Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.