Senior Manager - Contract Operations
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Responsibilities
- Manage retail brand contracts throughout the full lifecycle, including execution, amendments, renewals, and terminations.
- Ensure contracts comply with company policies, legal requirements, and established contracting standards.
- Monitor contract obligations, key dates, deliverables, and performance requirements, addressing issues and escalating risks as appropriate.
- Partner with business, procurement, finance, legal, and operational teams to support contract negotiations and ongoing contract administration.
- Review contract terms and identify potential business, financial, operational, and compliance risks.
- Analyze contract data and reporting to identify trends, cost savings opportunities, and process improvements.
- Develop and maintain contract administration procedures, controls, and documentation to support effective contract management.
- Drive continuous improvement initiatives (including the use of automation and intelligence tools) that enhance efficiency, consistency, and overall contract governance.
- Support audits, compliance reviews, and reporting requirements related to contractual obligations.
- Maintain contract management systems and ensure the accuracy and integrity of contract records.
- Other ad-hoc requests as directed.
Requirements
- 7+ years of experience in contract administration, contract management, procurement, sourcing, legal operations, or a related field preferred.
- Experience supporting complex commercial, supplier, or vendor agreements preferred.
Qualifications
- Strong problem-solving and decision-making skills.
- Strong collaboration and stakeholder management skills.
- Ability to manage multiple priorities and deliver results in a fast-paced environment.
- Analytical mindset with experience using data to identify trends and support business decisions.
- Knowledge of contract administration principles, risk management, and commercial agreements.
- Strong written and verbal communication skills.
- Demonstrated attention to detail, organization, and execution.
- Growth mindset with a focus on continuous improvement and operational excellence.
Education
- Bachelor's degree preferred.
- CPCM or related contract management certification preferred.
This role is open to remote on Eastern or Central time zones.
Pay
The typical pay range for this role is $75,400.00 - $182,549.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Benefits
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include:
- Medical, dental, and vision coverage.
- Paid time off.
- Retirement savings options.
- Wellness programs and other resources, based on eligibility.