Senior Manager, Business Strategy- Operations AI Strategic Execution & Transformation

About the role

Your opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). Austin: 11800 Schwab Way, Austin, TX 78758Omaha: 200 South 108th, Omaha, NE 68154Westlake: 3000 Schwab Way, Westlake, TX 76262 At Schwab, the Operations Transformation Organization is helping shape the future of Operational Services through artificial intelligence (AI), automation, data, and business transformation. Our teams partner across Schwab to turn emerging technologies into practical solutions that improve how work gets done and deliver meaningful business and client outcomes. As a Senior Manager, AI Strategic Execution & Transformation, you will turn high-value AI opportunities into measurable operational results. You will partner with business teams to identify and prioritize opportunities, build the case for change, and lead AI transformation initiatives from concept and experimentation through scaled implementation and sustained adoption. This role combines AI strategy, business transformation, and strategic execution. You will bring together cross-functional partners, navigate ambiguity, reimagine workflows, accelerate change and adoption, and help ensure AI-enabled solutions deliver meaningful and sustainable business value.

Responsibilities

• Identify and frame high-value AI opportunities, defining the business problem, potential impact, success measures, and path forward.
• Build and prioritize a pipeline of AI transformation opportunities based on business value, feasibility, risk, and strategic alignment.
• Lead AI-enabled initiatives from concept and experimentation through implementation, scale, and sustained use.
• Mobilize cross-functional partners across business, product, technology, data, risk, controls, and adoption to maintain momentum and remove obstacles.
• Design pilots that test value quickly, evaluate results, and inform decisions to scale, adjust, or stop.
• Reimagine business