Senior Manager, Area General

About The Job

Step into a dynamic leadership role where you’ll oversee multiple service lines, drive operational excellence, and lead high-performing teams to deliver exceptional client and guest experiences. You’ll serve as the strategic point of contact for our clients, ensuring all service standards are met while championing team development, financial performance, and continuous improvement. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Lead multi-site operations with the autonomy to shape service excellence and team culture. Collaborate directly with clients to build partnerships that drive satisfaction and retention. Manage, mentor, and grow a diverse team of managers and frontline employees. Play a key role in achieving and exceeding financial goals through effective planning and execution. Work across multiple service areas, bringing creativity and innovation to everyday challenges. Gain exposure to strategic planning, resource management, and leadership development. Be part of a mission-driven organization where your work creates meaningful impact every day.

Requirements

• Education Requirement: Bachelor’s degree or equivalent experience
• Management Experience: 5 years
• Related Experience: 5 years

Skills

• Experience leading