Senior Manager, AI Workforce Development

About the role

Verizon seeks a Senior Manager, AI Workforce Development to provide critical, deep expertise in the developing field of AI-driven workforce development in populations that are most at-risk for displacement.

Responsibilities

• Serving as the primary, authoritative internal AI Subject Matter Expert (SME) to inform, architect, and steward the AI skilling program strategy as set by the AI Skilling Program Manager.
• Conducting assessments to identify specific job training needs related to AI fluency and application for target communities.
• Applying SME knowledge to rigorously curate, vet and validate all tailored educational programs and external partner curriculums.
• Ensuring pedagogical rigor and relevance to non-technical workforces and target communities.
• Collaborating closely with external partners to ensure the accurate and high-quality delivery of AI skilling content and programs, serving as the knowledge resource for content veracity and emerging trends.
• Regularly analyzing performance and progress toward defined goals and success measures. Recommending changes as appropriate.
• Synthesizing complex data to provide expert insights that integrate AI workforce readiness and equity principles into internal functions, stakeholder discussions, and the broader Responsible Business agenda.
• Partnering with the internal Business Intelligence team to outline the measurement framework by providing expert input on relevant, future-focused key performance indicators (KPIs) and learning metrics that accurately capture the societal and economic impact of AI upskilling efforts.
• Continuously monitoring the developing field, identifying any emerging gaps, synthesizing information, and disseminating recommendations to senior leadership.
• Identifying external engagements or partnerships that provide opportunity for thought leadership to amplify Verizon’s brand in the AI workforce development space. Represent Verizon in these venues where appropriate.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience designing and implementing complex workforce development or social impact strategies.
• Deep subject matter expertise in AI concepts, tools, and current AI training trends.
• Proven experience in corporate training, adult learning, or educational curriculum development.
• Expertise in workforce automation and digital skilling, including a sophisticated understanding of the technical skills gaps currently separating displaced workers from high-demand AI-adjacent roles.
• Experience working directly with job training programs, community colleges, K-12 systems, or small business development, especially those serving vulnerable socio-economic groups.
• Ability to manage educational rollouts across multiple phases, aligning with pilot timelines and scaling distributions to strategic business markets.
• Proven ability to synthesize complex, emergent trends into clear, actionable advice for a corporate setting.
• Highly skilled at engaging, influencing, and advising internal senior leaders and external community stakeholders.

Qualifications

• Even better if you have one or more of the following:

• Expertise in workforce automation and digital skilling, including a sophisticated understanding of the technical skills gaps currently separating displaced workers from high-demand AI-adjacent roles.
• Experience working directly with job training programs, community colleges, K-12 systems, or small business development, especially those serving vulnerable socio-economic groups.
• Ability to manage educational rollouts across multiple phases, aligning with pilot timelines and scaling distributions to strategic business markets.
• Proven ability to synthesize complex, emergent trends into clear, actionable advice for a corporate setting.
• Highly skilled at engaging, influencing, and advising internal senior leaders and external community stakeholders.

Skills

• Strong operational mindset;
• Experience leading large-scale, cross-functional programs from an advisory and content validation perspective.

Benefits

• Health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
• A matched 401(k) savings plan.
• Up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance.
• Premium pay such as overtime, shift differential, holiday pay, allowances, etc.
• Up to 15 days of vacation per year, which grows with additional service.
• The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $108,000.00 - $188,000.00.